The next time you check into a hotel, don’t be surprised if you can’t find personnel to greet you, help with your luggage, or put chocolate mints on your pillow. Hotel owners across the United States said they are having a tough time staffing their...
Cross River Bank and Aeropay partnered to enable instant payouts in the gaming industry. Together, Cross River Bank, a provider of embedded financial solutions, and Aeropay, a provider of digital payments, can facilitate instant onboarding for operators and allow them to provide players with faster...
For most American consumers, disbursements — which include earnings and income payments, Social Security payments, tax refunds, insurance claim payouts and loan disbursements — remain an essential aspect of daily life. The PYMNTS Intelligence study “Measuring Consumer Satisfaction With Instant Payouts” highlighted the importance of...
The waning of COVID-19 pandemic has triggered a surge in travel and expenses as professionals increasingly attend conferences and meet with clients. This shift has significantly heightened the demand for reimbursements across various industries. According to findings detailed in “Generation Instant: Business Expense Reimbursements,” a...
Drawing insights from the “Generation Instant Series,” a collaboration with Ingo Money, PYMNTS Intelligence takes a look at instant payouts across the hospitality, gaming, rental and corporate spaces, examining consumer and worker satisfaction with disbursements received from government and nongovernment entities. The findings underscore the...
The Internal Revenue Service (IRS) has launched a new program that aims to assist businesses that mistakenly filed Employee Retention Credit (ERC) claims and want to repay the funds they received in error. The IRS has been working on this Voluntary Disclosure Program for several months...
Open banking is on the rise. By enabling the sharing of customer financial data between banks and third-party service providers through application programming interfaces (APIs), open banking is reshaping the traditional banking system. In particular, open banking is boosting consumer payouts. According to PYMNTS Intelligence,...
Consumers facing financial difficulties are more willing to pay for faster access to their wages. As found in “Measuring Consumer Satisfaction With Instant Payouts,” a PYMNTS Intelligence study created in collaboration with Ingo Money, consumers who need quick access to funds are willing to pay...
Disbursements are a critical part of consumers’ financial lives, encompassing various payments such as earnings, income, tax refunds, insurance claims and loan disbursements. While these disbursements are predominantly received through non-instant methods, there is a growing interest among consumers in instant payouts. A recent report...
