Consumers and merchants need to change – That’s the drumbeat and mobile payments players are marching to it. To most experts, this is the core issue, and it’s simple. Mobile payments is a chicken-and-egg problem that just can’t be cracked. But, what these observers may...
Think you know your mobile commerce stuff? Well then, without consulting Professor Google, do you know the answers to the following questions about what’s going on in mobile commerce right now? Q#1: What percentage of U.S. retail sales do MCX merchants command? A#1: According to...
By Pete Rizzo (@pete_rizzo_) With rapid development currently engulfing the payments space, one week can feel like one year. As a result, it can be difficult for merchants and retailers to understand when to best capitalize on a new idea that could propel their business...
“We can clearly tell the hype behind many of the mobile wallets out there. We can gauge the adoption based on the demand we are receiving from merchants – and it is not there. Most of it is clearly hype.” Henry Helgeson, CEO of Merchant...
Last week was quite the exciting week in payments as several big players really put their money where their mouths were and made a few strategic plays. ACI grabbed Official Payments to bolster its position in online bill payment, and WorldPay snagged one of its...
Most people may associate the Treasury Department with fiscal policy, but just over one year ago, the Office of Consumer Policy was formed to focus on retail financial services, consumer financial innovations and financial education as well. From tackling financial literacy to the use of...
As consumers, we’ve come to expect the best, fastest and most personalized service, no ifs, ands or buts about it. The latest Harris Interactive data reveals that consumers are increasingly inclined to frequent restaurants that create this kind of customer-first experience. More Americans – 64...
You probably haven’t heard of the punch-card picture phone. But in 1961, AT&T’s engineers were convinced it was the next great innovation in banking. The invention proceeded picture messaging by nearly half a century, and allowed banks and consumers to share documents with the ease...
By Pete Rizzo, Editor (@pete_rizzo_) “With transactions dropping and staffing levels remaining the same, the inevitable outcome is costly overstaffing in the branch environment.” W. Michael Scott, president and CEO of Financial Management Solutions Inc, issued this statement on May 24 in response to research...
