Merchants are all too aware of the risks of fraud and data breaches as more business goes online. In the Digital Fraud Tracker, Corvus Insurance’s Jason Rebholz explains why businesses must emphasize employee education and require partners to obtain cybersecurity insurance to make sure they’re...
Fighting fraud starts with securely onboarding new customers, but overly-stringent measures often yield false positives and lower conversion rates, and they create other bad outcomes. In this month’s Monetizing Digital Intent Tracker, Manik Chawla, chief risk officer of credit card provider Petal, explains how behavioral...
Digital platforms from every corner of the web welcomed new customers amid the lockdowns and restrictions during the pandemic. More than 80% of United States consumers now use the internet every day to conduct basic errands or scroll through social media. While most consumers look...
The number of food deliveries soared during the pandemic as consumers sought safe and convenient ways to obtain groceries and meals despite social distancing orders and indoor dining restrictions. Two-thirds of consumers in a February poll reported ordering from third-party food delivery services, up from...
Retailers are well aware that as technology makes it faster and easier for consumers to shop online, bad actors are not far behind in adopting their methods to new retail opportunities. Many retailers are frustrated, however, by their inability to identify and block policy abuse...
Grocery delivery platforms face the challenge of quick delivery without compromising security. In this month’s Digital Identity Tracker, Joel Shapiro, co-founder of Dumpling, discusses the role of Digital IDs in helping his company balance both.
Data breaches are a major concern for any organization that deals with a wide range of customers, as these incidents spill both corporate and consumer information into cyberspace. Customers trust businesses with a vast quantity of information, ranging from relatively innocuous data like names and...
Social media scraping and automated fraud attacks have deemed old-school single-layer defense systems ineffective. In this month’s Digital Fraud Tracker, Georgetown cybersecurity Prof. Chuck Brooks tells PYMNTS how a mix of drills, training and separated siloes are the best way to send phishermen home empty-handed.
Digital fraud is a constant menace for businesses and individuals, with merchants around the globe expecting to lose more than $20 billion to fraud in 2021 alone. Phishing is a particularly dangerous threat, resulting in data breaches that cost businesses an average of $4.24 million...
