Fraud Prevention

Fraud Prevention
Airbnb’s Data Sharing, Rental ‘Blacklist’ Signal Drive to Secure Platforms 
September 23, 2021

The connected economy leads to the (data) sharing economy — which leads to a safer economy, for consumers and especially for platforms. News came this week that, per comments made by Airbnb CEO Brian Chesky to Bloomberg TV, the online marketplace would be “absolutely” willing to...

Fraud Prevention
Deep Dive: How AI- and ML-Powered Analysis Can Improve Fraud Detection and Investigation
September 17, 2021

The threat businesses face from financial crimes has never been greater. Nearly three-quarters of compliance professionals in a survey reported filing more suspicious activity reports related to financial crimes in 2020 than in 2019, and 69% said better fraud detection would have the most impact...

Fraud Prevention
Synchrony on How AI and MLCan Help FIs Combat Fraud and Deliver Frictionless Customer Experiences
September 16, 2021

Locking out fraud without increasing false positives can seem nearly impossible for financial institutions (FIs), but it doesn't have to be. In the Preventing Financial Crimes Playbook, Synchrony Chief Information Officer Bess Healy tells PYMNTS about the company’s path to 90% accuracy with the help...

Fraud Prevention
PYMNTS Data: FIs’ Adoption of Fraud Detection Tech Has Tripled Since 2018
September 15, 2021

Financial institutions (FIs) want to reduce fraud, but at the same time don’t want to create false positives, which is the flagging of legitimate customers as fraudulent. As a result, a growing number are turning to new solutions powered by artificial intelligence (AI) and machine learning (ML).  FIs’ adoption of AI...

Fraud Prevention
AI/ML Lifts Synchrony Fraud Detection Accuracy to 90%
September 15, 2021

Financial crime risks have soared since the unprecedented shift to remote work, and the new fraud landscape has financial institutions (FIs) struggling to keep pace with prevention measures. It has become increasingly apparent that FIs can no longer afford to use legacy rules-based algorithms and...

Fraud Prevention
Deep Dive: How Merchants Can Reduce the Risk of False Positives Through AI and ML
September 10, 2021

The risk of digital fraud is difficult to overstate for merchants of all sizes, especially as digital engagement continues to grow and open more doors to fraudulent activity. eCommerce fraud losses are expected to top $20 billion this year alone, up from $17.5 billion in...

Fraud Prevention
ModCloth on Catching Fraudsters Without Entangling Legitimate Customers
September 09, 2021

Combating fraud is a delicate balancing act for fashion eTailers. If they’re too casual with prevention, fraudsters will strike, but if they’re too stringent, good customers get pushed away. In PYMNTS’ new Digital Fraud Tracker, ModCloth’s Geoff Van Haeren explains how data analysis is striking...

Fraud Prevention
ModCloth’s Data-Driven Approach to Tackling Fraud, Reducing False Positives
September 08, 2021

Digital fraud is a perennial concern for banks, merchants and businesses of all types, with eCommerce retailers expected to lose $20 billion this year alone — an 18% increase over 2020. The surge in online traffic over the past year has provided a veritable feast...

Fraud Prevention
M&T Bank Says Blanket Approach To Security Smothers Customer Experience
August 19, 2021

March 2020 marked a watershed moment for digital banking. It marked the mass acceleration away from branches and onto banking sites and apps, with more consumers banking digitally than ever. Unfortunately, cybercriminals were quick to follow, emboldened to capitalize on the surge in digital banking....