Merchants recover only one in four chargebacks when disputes arise over who bought what and when. A .250 batting average is OK in baseball, but lousy in business. Radial VP KC Fox tells PYMNTS that the key to managing chargebacks from the merchant’s side of the equation is eternal...
Centrify, an identity and assessment management (IAM) solution company, revealed on Monday (Nov. 6) the results of a survey that show businesses are not inspiring consumer confidence when it comes to protecting personal information in the event of a cyberattack. In a press release announcing the...
There are different levels of fraud management an organization can implement, from completely in-house to completely outsourced. But for a company planning to build an internal team to manage and prevent fraud 24/7, it’s important to understand the value and limitations of this approach. In...
Credit Karma, the free credit monitoring company, announced news on Monday (Oct. 23) of the launch of free ID monitoring. In a blog post, Adam Boender, a product manager at Credit Karma, said that with the new free service, the credit monitoring company can alert its...
Citibank has announced news that customers can now utilize the popular Citi Quick Lock feature on their debit cards, enabling them to quickly temporarily freeze their card in order to protect their bank accounts. Customers can easily lock their debit cards online or via Citibank’s mobile...
Aiming to take on other high-end, luxury websites, eBay announced Monday (Oct. 16) the launch of eBay Authenticate, a service that helps buyers confidently shop online for luxury handbags and wallets that aren’t fakes. In a news release, eBay said sellers can use the service...
In the ABCs of KYC, KYB has largely been skipped. KYC (Know Your Customer) — those three letters that everyone in payments knows so well — is the backbone of the processes by which relying parties verify clients before doing business with them. But there’s...
Think Goldilocks is just about getting the porridge and the beds and the chairs just right, and avoiding the three bears? Think again. Goldilocks is also about payments. To put it another way, the theme of the fairy tale applies to the transactional world in...
Payments provider Elan Financial Services announced that along with Ondot Systems, the leading provider of mobile-based card services, they have enhanced the My Mobile Money app so that it now offers two-way fraud alerts for Elan processed debit cards. With real-time alerts via My Mobile Money,...