It goes without saying that the recent data breaches at some of the major U.S. retailers, including Target and Neiman Marcus, have exposed a harrowing reality in the payments space — that fraudsters can and will take advantage of any security flaw they can. As...
U.S. consumers who conducted holiday shopping at Amazon or L.L. Bean were the most likely to be satisfied with their experience this past holiday season, ForeSee’s newly published E-Retail Satisfaction Index indicates. Released on Jan. 7, the 61-page report drew from more than 67,000 customer...
China further solidified its position as a market that could greatly impact payments in 2013. Those who require proof need only look at how China’s love affair with bitcoin drove the price to more than $1,200, only to send it back down amid escalating regulations...
2024 might feel far away, but as Market Platform Dynamics (MPD) CEO Karen Webster has illustrated, thinking one, two or even three years ahead in payments is no longer enough. Planning smart in this industry means never resting on your laurels, it means looking ahead...
Despite the explosive growth the mobile point-of-sale (mPOS) sector has seen in the past few years, there was one overarching message from the industry heading into 2014: mPOS has only just begun to show its potential. In other words, a collective ‘You ain’t seen nothing...
30 December 2013 Venture partner at Menlo Ventures Karl Mehta and serial entrepreneur Carol Realini are currently crowdsourcing success stories for their new book “Financial Inclusion at the Bottom of the Pyramid.” Originally profiled in a November 21 article for PYMNTS.com, the book aims to...
Income inequality has been the hot-button topic of December ever since President Obama labeled it “the defining challenge of our time,” in a widely reported December 4 speech. But, as pointed out in a recent Wall Street Journal op-ed by equity fund director Robert Grady,...
Known colloquially as “the Square of Africa,” it’s safe to say that mobile payments processor Kopo Kopo had some hefty expectations to live up to when it entered the East African market in 2010. However, recent developments suggest the long quiet company may be finally...
“Without excellence in each channel, it becomes difficult to even contemplate the delivery of the seamless experience that characterizes omnichannel commerce.” This is the challenge of omnichannel, as defined by Faisal Masud, executive vice president of Staples, one of the companies that is leading the...
