Insurance

Insurance
Intuit QuickBooks Adds Expanded Insurance Options for Small Businesses
November 14, 2023

Intuit has partnered with Allstate Health Solutions to provide expanded insurance options for small businesses using QuickBooks Online Payroll. The collaboration between QuickBooks and Allstate Health Solutions reflects QuickBooks’ vision to offer businesses and their employees a comprehensive human capital management platform, the global technology...

Insurance
Lemonade Sees Path to Profitability and Reaches 2 Million Customers
November 08, 2023

Digital insurance company Lemonade says its platform now has 2 million customers. The company announced that milestone in a news release Wednesday (Nov. 8) as it reported its quarterly earnings, noting that the pace to reach its second million customers was 35% faster than the first million in...

Insurance
PYMNTS Intelligence: Bridging the Insurance Industry’s Digital Generation Gap
November 06, 2023

The generation gap does not make headlines as much as it used to, but one way in which it has unquestionably widened in recent years is through the rapid advancement of technology. The youngest adults today have never known a world without the internet, social...

Insurance
Young Consumers’ Insurance Purchasing Mantra: ‘Digital Convenience With a Human Touch’
November 03, 2023

Generation Z and millennial consumers have a high level of digital expectations that transcend multiple sectors, including retail, banking and healthcare. These high digital demands are also making an impact on the insurance industry, as evidenced by research from PYMNTS Intelligence. According to findings detailed in a...

Insurance
Raising the Bar on Digital Experience for a New Generation of Policyholders
November 03, 2023

PYMNTS Intelligence interviews Ian Drysdale, CEO of insurance industry digital payments network One Inc, on how the industry is accepting the challenge of meeting Gen Z and millennials’ digital demands. — Generation Z and millennial consumers are setting a high bar for digital experiences across...

Insurance
75% of Millennials Don’t Trust Themselves to Buy Insurance Online
November 02, 2023

Generation Z and millennials have different insurance needs from their elders, yet they are already a market force to be reckoned with. More than 60% plan to purchase one or more types of insurance policies within the next 12 months. Regardless of which type they...

Insurance
Nearly One-Third of Insurance Consumers Prefer Not to Pay Extra for Real-Time Payments
October 17, 2023

Legacy payment systems in the financial and insurance industries have often resulted in delays, errors and complications, leading to damaged customer loyalty and lost business. As noted in a recent PYMNTS Intelligence research study titled “Fast-Tracking Funds: Finance and Insurance Accelerate Payments,” 40% of insurers...

Insurance
Progressive and State Farm Reach No. 1 in PYMNTS’ Provider Ranking of Insurance Apps
September 25, 2023

There are ties at the top and bottom of this edition of PYMNTS Provider Ranking of Insurance Apps. State Farm climbs to the top this month, and two newcomers, Lemonade Insurance and Jerry: Car Insurance, make an appearance. The Top 5 No. 1 is a...

Insurance
InsurTech Downturn Proves Promise of Disruption Is Sometimes Derailed
September 15, 2023

FinTech platforms promise to disrupt entire verticals, bringing ease and speed to sectors that have traditionally been marked by complexity and paper-based interactions. And yet the reality can be something else entirely. Sometimes the disruptors get disrupted — certainly, their stock prices have been battered...