The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their...
Paytronix has added pizza chain Red’s Savoy Pizza to its Order & Delivery platform. Red’s Savoy, which operates 16 outlets in the upper Midwest, will use the Paytronix system to consolidate its rewards program with its various takeout channels, allowing it to maintain a unified...
Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once managed by staff. It can also serve as a powerful tool in restaurants’ fight against fraud, which is becoming an...
Quick-service restaurants (QSRs) are learning they can benefit from data analytics and artificial intelligence (AI), technologies that are becoming critical in helping restaurants capture customer information, expand sales across channels and help them fight fraud. “There are two levers for moving men — interest...
Harnessing consumers’ digital information is critical to the success of any business, and data analytics and artificial intelligence (AI) can be especially powerful tools. Numerous quick-service restaurants (QSRs) have deployed these technologies to support their operations, tailor their customer service approaches and even boost sales,...
For quick-service restaurants, mobile ordering has become a boon even as in-store traffic plummeted. But the surge in mobile ordering has also opened the door to fraudsters who create phony chargebacks. In the latest Mobile Order-Ahead Tracker, Adam Fox, director of digital experience for Qdoba,...
The mobile order-ahead space is one of the few seeing an upswing of increased revenue amid the pandemic, as quick-service restaurant (QSR) customers look for safe, convenient ordering services that limit human contact. Restaurants are working overtime to ensure their ordering systems are as friction-free...
People for whom dining out is one of life’s best pleasures have had a rough time in 2020, and it’s probably going to stay weird for a while. Even New York City has now greenlit indoor dining, but the great restaurant sector reset of 2020...
Many consumers are still hesitant to dine out during the pandemic, but a growing number are warming to delivery and carryout options. One recent study estimated that roughly 44 million Americans would tap food delivery apps by the end of this year, up from 38...
