Although satisfaction is high among mobile wallet users when making bill payments, many face difficulties during the process. The report “Digital Bill Payments: Frequent Mobile Wallet Bill Pay Users the Most Satisfied,” a PYMNTS Intelligence and ACI Worldwide collaboration, found that around 60% of consumers...
The more often consumers use mobile wallets to pay their bills, PYMNTS Intelligence reveals, the more satisfied they are with the experience. The report, “Digital Bill Payments: Frequent Mobile Wallet Bill Pay Users the Most Satisfied,” a collaboration between PYMNTS Intelligence and ACI Worldwide, sheds...
With the advent of smartphones, consumers have embraced the convenience of shopping from the palm of their hand, resulting in a significant transformation in their purchasing habits and preferences. This shift in consumer behavior is reshaping the payments landscape and paving the way for the...
Mastercard and Samsung Electronics have partnered on a new program called Wallet Express in the United Kingdom. This collaboration aims to provide banks and card issuers with an efficient way to expand their digital wallet offerings, giving U.K. consumers more options to make payments conveniently and securely, the companies said...
India, traditionally reliant on cash, embarked on a digital payments journey 15 years ago. The process was marked by key milestones like the introduction of the instant Unified Payments Interface (UPI) in 2016. The 2016 demonetization further accelerated the transition to digital payments, leveraging the...
The popularity of digital bill payments is increasing as more and more consumers seek convenience and efficiency in managing their finances. In “Digital Bill Payments: Mobile Wallets Gain Popularity, but Hurdles Remain,” a PYMNTS and ACI Worldwide collaboration, PYMNTS Intelligence leverages findings from a survey...
Google will allow commuters in more locations to store transit passes in their digital wallets. The tech giant discussed its progress in marrying the Google Wallet with transit payments in a Thursday (Oct. 26) company blog post. “We saw a strong uptick of contactless and...
The level of satisfaction among consumers using mobile wallets to pay bills is notably high. However, the system is still far from completely reliable, as more than half of users claim to have experienced issues when paying their bills with these systems. As developers and...
Digitally savvy consumers, particularly millennials, are finding mobile wallets to be an attractive and practical alternative to traditional physical wallets. In “The Mobile Wallet Challenge: Replacing Physical With Digital,” PYMNTS Intelligence leverages insights from a survey of more than 2,000 individuals to examine consumers’ growing...
