Half of consumers won’t pay bills with mobile wallets if they must pay extra. Mobile wallet use for bill pay is growing across age demographics, with consumers preferring the speed and convenience it provides over legacy methods such as writing paper checks. The rate of this...
Chinese payments platform Alipay has debuted an “International Version” of its app for overseas travelers to China. The new version, announced Thursday (Aug. 17), is designed to fulfill international travelers’ mobile payment needs in China while integrating common travel services like hotel and airfare booking,...
Millennials are leveraging their digital wallets for far more than just in-store purchases, PYMNTS research reveals, while other generations are more hesitant to adopt these features. For PYMNTS’ study “The Mobile Wallet Challenge: Replacing Physical With Digital,” created in collaboration with ACI Worldwide, we surveyed...
Around the world, merchants large and small have adopted digital wallet payments, but many are now happy with the status quo and not particularly interested in stepping up their tech efforts with this payment method. For PYMNTS’ study “2023 Global Digital Shopping Index – The...
As consumers across age groups adopt mobile wallets, some generations are engaging with the technology in many different aspects of their lives, while others are proving to be a little more hesitant. For the PYMNTS study “The Mobile Wallet Challenge: Replacing Physical With Digital,” created...
Different mobile wallets may serve distinct purposes for the small but significant share of consumers who rely on them. The majority of mobile wallet users stick with the same carrier. However, as noted in proprietary research prepared for the PYMNTS collaboration with ACI Worldwide, “Digital...
Digital payment innovations have grown over the last few years. “The pandemic did a good job of teaching all of us that there’s many more ways to pay than just using some of the more legacy methods like cash or even debit cards,” Tom Donovan,...
The next installment of PYMNTS’ mini-series based around consumer behavior that began during the pandemic focuses on mobile wallets. Certain consumer preferences that are now part of everyday life only gained widespread popularity after the pandemic hit. Mobile wallets, for example, had been gaining popularity,...
Consumers are increasingly adopting mobile wallets to remove friction from payments. For PYMNTS’ study “Digital Bill Payments: Frequent Mobile Wallet Bill Pay Users the Most Satisfied,”created in collaboration with ACI Worldwide, we asked more than 2,100 consumers about their digital wallet experiences of the past year...
