The growing adoption of real-time analytics is affecting nearly every aspect of banking and payments. “If you don’t know where your money is, you can’t make good financial decisions,” said Koji Murase, senior product manager of ledgers at Modern Treasury. For large companies with sprawling...
By the cultural standards of today, the technology is ancient, born amid hot jazz and bootleg booze, when memories of the slaughters of the “The Great War” — now called World War I — were still fresh enough to hurt. History, though, is often wonderfully contradictory,...
There are few experiences more miserable for both parties than trying to resolve a technical problem with a service over the telephone. The customer, already frustrated that their service is not working properly, gets to struggle to describe the exact nature of their problem. The...
Slowly but surely, businesses are starting to realize the importance of offering more data-driven, analytics-driven techniques in order to render more real-time decisions for their customers. No longer is the old “set-it-and-forget-it” approach to decisioning enough. Across various industries and use cases, the interest in...
“What’s next?” For time immemorial, human beings have been asking that question; in fact, if it wasn’t the first question human beings asked upon developing language and the concept of time, it certainly made the top three. Unfortunately getting an answer to the question is...