Artificial Intelligence

Artificial Intelligence
Why Fluidity Is The Future Of Voice AI
March 16, 2018

While often painted as hesitant to jump on board with the next big technological advance, banks of all sizes are more than ready to get going with voice-activated AI, says FIS Mobile SVP and group executive Doug Brown. “The demand we are seeing is overwhelming from our...

Artificial Intelligence
The Place For AI In Retail’s Future
March 12, 2018

Artificial intelligence (AI) is making itself right at home in the retail industry. In 2016, AI in the retail market totaled $712.6 million. By 2025 — less than a decade later — it’s projected to reach $27,238.6 million — a 38-fold increase — according to...

Artificial Intelligence
Smart Speakers In Nearly 20 Percent Of U.S. Homes
March 08, 2018

With smart speakers growing in popularity, Voicebot, the voice bot technology company, has found that 19.7 percent of adults in the U.S. have access to a smart speaker, up from under 1 percent a mere two years ago. According to the Voicebot Smart Speaker Consumer...

Artificial Intelligence
Voice Commerce: User First, Channel Second
March 06, 2018

When working with an emerging technology – like voice-activated AI, for example – it is easy to get one’s head turned by novelty. The experience itself is highly novel – not to mention unique, noted Luke Starbuck, vice president of marketing at Linc Global – because unlike...

Artificial Intelligence
Getting A Better Conversation Out Of A Smart Virtual Assistant
February 28, 2018

Consumers are increasingly comfortable chatting with their robot friends. A quick glance at the PYMNTS/Visa How We Will Pay survey indicated that a growing segment of consumers are already pursuing connected commerce experiences through a variety of devices and interfaces and are highly enthusiastic about...

Artificial Intelligence
Big Changes Are Coming To Google Assistant
February 27, 2018

Mobile World Congress 2018 is up and running in Barcelona — and Google is already announcing the latest round of updates, improvements and enhancements it has planned for its smart AI, the Google Assistant.  Google had previously announced that it was rolling out support for...

Artificial Intelligence
Is AI’s Next Evolution To Digital Humans?
February 27, 2018

What would you do if you met a digital human? It is not an idle question, nor are we asking how you would handle yourself if you suddenly landed in an alternative universe surrounded by robots and avatars. As it turns out, digital humans are...

Artificial Intelligence
Some Fazoli’s Customers Can Order Via Alexa
February 23, 2018

Fazoli’s, the casual pizza restaurant chain, is testing the ability for customers to use Amazon’s Alexa to order meals. In an interview with FastCasual, CEO Carl Howard said the restaurant operator is testing it in some locations in partnership with Orderscape, an automation and voice...

Artificial Intelligence
Alacriti CEO: Voice And The Rise Of ‘Elegant’ Payments
February 19, 2018

“Elegant” as a descriptor doesn’t make many appearances in the world of financial services or payments, which tend to favor other terms. “Disruptive” is a common attribute, as is “innovative.” “Cutting-edge,” “friction-free” and “one-of-a-kind” also hold sway. That, Alacriti’s Co-Founder and CEO, Manish Gurukula, said, is about to change. The ability to use...