eCommerce

eCommerce
Gucci Doubles Down on China’s Consumers With JD.com Expansion
August 21, 2023

As Richemont acknowledges the declining influence of China on luxury shopping, Kering is seeking to delve deeper into the market, aiming to connect with consumers who remain eager to spend.  The company has introduced Gucci’s newly opened flagship store, now accessible on China’s JD.com. This...

eCommerce
Chinese eCommerce Giants Embrace Lower-Priced Goods
August 21, 2023

Consumers in China have started trading down, and the country’s eCommerce giants are acting accordingly. Companies like Alibaba and JD.com have launched campaigns to promote lower-priced items, The Wall Street Journal (WSJ) reported Monday (Aug. 21). “We try to give users an experience that good merchandise doesn’t have to be...

eCommerce
India’s Mobile Payments Embrace Lays Fertile Ground for Walmart, Amazon eCommerce Ambitions
August 18, 2023

The jousting between Amazon and Walmart for eyeballs browsing market places, and share of digital wallet for consumer spending, is finding an evolving battleground in India.  Recent comments on earnings calls and announcements from the two commerce behemoths point directly towards the appeal of this...

eCommerce
India Writes the Playbook for Mobile Payments Innovation
August 18, 2023

Payments innovation and digital-first shopping in India is a success story 15 years in the making. Its success can serve as a global playbook for creating an inclusive payments, commerce and financial services culture using mobile technology. The demonetization of cash began in 2016 and...

eCommerce
Why Farfetch and TheRealReal No Longer Find Beauty Products Pretty
August 15, 2023

Over the past few years, the beauty category has witnessed unprecedented growth, leading to a surge in new brands, innovative products, and cutting-edge marketing strategies. However, while the beauty category has thrived and evolved, it doesn’t necessarily mean that retailers not associated with beauty will...

eCommerce
REVOLVE Turns Delayed Shipping Into Customer Rewards 
August 10, 2023

There’s been so much talk about the state of returns, but maybe not nearly enough around shipping. But both services are becoming equally important.   The concept of shipping and returns has evolved into an immersive experience. Shipping has influenced the decisions of many shoppers considering...

eCommerce
Groupon Reports Progress in Transformation Plan
August 09, 2023

Groupon is demonstrating progress with its transformation plan, interim CEO Dusan Senkypl said Wednesday (Aug. 9) during the company’s quarterly earnings call. The marketplace for local experiences and services saw positive adjusted EBITDA generation of $15 million in the second quarter of 2023 and is...

eCommerce
ThredUP Taps Resale-as-a-Service for Path to Profitability  
August 09, 2023

Is resale profitable for brands? While that question has yet to be answered, deploying the technology and functionality to create the resale-as-a-service (RaaS) apparently is. At least that’s what it’s looking like for thredUP.  “That we are on track to break even in Q4, which...

eCommerce
The RealReal Looks to Third-Party Ads as It Retools Resale Platform 
August 09, 2023

Do you click on third-party ads? Whatever your answer may be, it’s a part of The RealReal’s 2023 reconfiguration strategy.   The resale platform is planning to intensify its third-party advertising. During the company’s second quarter earnings call on Tuesday (Aug. 8), John Koryl, The RealReal’s CEO,...