eCommerce

eCommerce
Instacart GM Says Online Complexity Complicates Grocers’ Efforts to Build In-House Systems
July 05, 2023

As Instacart steps up its digital capabilities, it becomes increasingly difficult for grocers — especially smaller players — to build competitive in-house eCommerce systems. In an interview with PYMNTS following the announcement of the aggregator’s new made-to-order feature, Rob Hill, general manager of order ahead at Instacart, said online...

eCommerce
Data Security Can Help Merchants Swing Consumer Loyalty Their Way
July 05, 2023

As eCommerce merchants look to win the loyalty of customers who are on the fence, there are a range of factors that can be make or break at the point of checkout for these persuadable consumers. For PYMNTS’ study “At The Checkout: Deal-Chasers Versus Loyal...

eCommerce
Jenny Craig to Get New Life as eCommerce Brand
July 05, 2023

Bankrupt weight-loss company Jenny Craig is getting a new lease on life. As CNBC reported Wednesday (July 5), rival weight-loss meal firm Wellful has purchased Jenny Craig’s assets and will revive it as an eCommerce company. “People that have known the Jenny brand — the core aspects around the great food,...

eCommerce
Constellation Brand Sees D2C eCommerce Sales Rise 40%+
June 30, 2023

Consumers are increasingly turning to digital channels to purchase alcohol, as Constellation Brands observes, but eCommerce in the industry has a long way to go. The beer, wine and spirits giant, parent company of a range of popular brands including Modelo, Corona, Svedka and more,...

eCommerce
Try Before You Buy — What Brands and Retailers Are Doing It and Who’s Actually...
June 29, 2023

We all shop online. That’s probably a safe bet to make these days, right? And while online shopping certainly has its pros, it also has its cons, and at times can never really compare to the real life, in-person experience. Solutions like augmented reality (AR) look...

eCommerce
5 Key Things You Need to Know About the INFORM Act 
June 28, 2023

There’s a new law in town and it’s taking on organized retail theft and the trade of counterfeit and hazardous goods on digital platforms.  The act follows the prevalence of sellers in China and other countries outside the United States offering counterfeit and stolen merchandise...

eCommerce
DoorDash Adds SNAP EBT Acceptance to Win Low-Income Shoppers’ Grocery Loyalty
June 27, 2023

In an effort to gain share of consumers’ grocery spending both from traditional brick-and-mortar grocers and from aggregator rivals such as Instacart, DoorDash is expanding its audience by adding the ability to pay via Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT). At Dash...

eCommerce
Instacart Adds Made-to-Order Features in Effort to Capture More Grocery Occasions
June 27, 2023

In its ongoing push to capture more of consumers’ grocery (and overall food) spending, Instacart is expanding its capabilities, most recently adding digital customization features for made-to-order items. The online grocery giant announced Tuesday (June 27) the launch of these personalization features via FoodStorm, the...

eCommerce
Papa John’s Hires Nike Exec as CFO as Restaurants Learn From Retailers
June 27, 2023

Papa John’s is looking to learn from Nike’s omnichannel success with its new C-suite addition, tapping Nike North America’s chief financial officer to take over the same role at the pizza chain as restaurants across the industry learn from retailers’ successes and failures. The restaurant giant, which...