eCommerce

eCommerce
Chord Announces $15M Series A as D2C Brands Prioritize Data
January 19, 2023

Chord is bringing in funds by the millions as D2C companies seek sharper data insights. The New York-based startup, which offers more financially accessible data collection and insights for eCommerce companies, announced Wednesday (Jan. 18) that it has raised $15 million in its Series A...

eCommerce
UK’s MKM Building Supplies Launches Online Storefront Built on BigCommerce
January 17, 2023

MKM Building Supplies has launched a new online storefront built with BigCommerce technology and partners. The United Kingdom-based hardware and commercial building supply company replaced its previous legacy platform in order to improve functionality, manage tens of thousands of product stock-keeping units (SKUs) and create...

eCommerce
Report: Activist Investor Ryan Cohen Takes Stake in Alibaba 
January 16, 2023

Investor Ryan Cohen has reportedly built a stake in Alibaba worth hundreds of millions of dollars. He has also pushed the Chinese eCommerce firm to expand its stock buyback program, The Wall Street Journal (WSJ) reported Monday (Jan. 16). Cohen is an activist investor, the...

eCommerce
Alipay Taps Splitit to Let Shoppers ‘Pay After Delivery’
January 15, 2023

Alipay has teamed with Splitit to help customers make eCommerce payments in installments. The Chinese payments company said Sunday (Jan. 15) it was working with Splitit — a buy now, pay later (BNPL) firm — to offer shoppers on the Alibaba Group’s eCommerce market AliExpress...

eCommerce
Customers Reward CEO’s Honest Emailed Apology
January 15, 2023

When olive oil startup Graza botched orders for some customers, its CEO decided to apologize. Corporate apologies are nothing new, but it was the way Andrew Benin — chief executive and co-founder of Graza — chose to apologize that caught the attention of the Wall...

eCommerce
Grocery Growth Means More Home Cooks Using Digital Channels
January 13, 2023

New data shows that 51% of U.S. adults are now ordering groceries online each month for delivery or pickup. Let that sink in as we consider how remote work and convenience-seeking are driving a digital transformation in how we buy groceries, even though many of...

eCommerce
BigCommerce Buy With Prime Integration Targets ‘High-Intent’ Shoppers
January 10, 2023

BigCommerce says it has made it easier for merchants to use Amazon’s Buy With Prime tool. The eCommerce Software-as-a-Service (SaaS) company said Tuesday (Jan. 10) it had launched an app that lets U.S. merchants put Buy with Prime on their BigCommerce storefront with no coding...

eCommerce
Online Retailers May Lose Half of Sales to Checkout Friction
January 09, 2023

Fifty-five percent of shoppers say checkout friction is frustrating enough for them to quit a purchase mid-process. That potential lost opportunity could represent a significant share of lost revenue for any eCommerce site, but especially small businesses running on tight margins. As online merchants evolve...

eCommerce
USDA Grant Aims to Boost Low-Income Online Grocery Shopping
January 06, 2023

As grocers seek to extend eCommerce options across income brackets, the USDA is getting involved. On Thursday (Jan. 5), the National Grocers Association (NGA) Foundation, which supports independent grocers, announced that it has received $5 million from the United States Department of Agriculture (USDA) to...