Fans of digital commerce got their shop on in 2022, and fresh usage analysis shows advancing behaviors. This, as the penchant for digital commerce and related connected economy activities, showed that consumers were now 10% more likely to engage with devices and digital channels to...
It was good deals or no deal for direct-to-consumer brands this holiday season. This, as inflation-ravaged consumers sought value in all quarters to get the most from their dollars. In reflecting back on the season, Victor Tam, co-founder and CEO of D2C travel and luggage...
Online car buying, where digital tools handle the tedious stuff, is remaking automotive checkout experiences. This was the takeaway from a conversation for PYMNTS’ Commerce Voices Series sponsored by Checkout.com, featuring CarMax Assistant Vice President of Product Ann Yauger and Assistant Vice President of User Experience Design Eric Martin. The...
Direct-to-consumer subscription providers and digital commerce brands aren’t out of the woods yet. After a year of hardships and headwinds, those merchants betting on long-term profitability could be in for a surprise, market watchers say, while projecting further challenges in 2023. As worsening economic conditions...
Increased online grocery shopping is a souvenir of the COVID shift, but supermarkets aren’t going anywhere. Now approaching three full years since the health emergency was declared and restaurant delivery aggregators became our go-to for grub, the grocery sector has shown the magnetism of in-store...
Expansion into the Asia-Pacific (APAC) region remains difficult because eCommerce merchants aren’t offering local payment methods. This came through clearly in the new study “The Emerging APAC Opportunity: Local Payment Methods Edition,” a PYMNTS and Citcon collaboration, where 500 executives surveyed said lackluster localization is...
For most people, a Christmas tree is a bulky, perishable item that is best acquired locally. But for Wes Brown, founder of the D2C site “A Tree To Your Door,” that is still true, except that he’s replaced “acquired locally” with “acquired easily.” “I had...
Despite all the growth of omnichannel retail, the inventory data needed to satisfy BOPIS demand is still behind. Among those pressures: Having the right inventory in place, and having the right tech stack in place to track that inventory and update the information in real...
As grocery shoppers seek more convenience, Ahold Delhaize sees eCommerce demand rising despite economic headwinds. In an interview with PYMTNS, Rom Kosla, executive vice president, information technology and chief information officer for Ahold Delhaize USA’s services company, Retail Business Services, discussed these trends. He noted...
