eCommerce

eCommerce
Shopify’s Offline Volume Surges 40% as Shoppers Return to Stores
February 15, 2023

Shopify sees slowing growth ahead after logging double-digit gains in gross merchandise value (GMV) and revenues. Inflation is a headwind, management said, even as consumers continue to move back to brick-and-mortar commerce. Details in the earnings supplementals  show that the company has seen 40% growth...

eCommerce
Digital Grocery Spending Lags Behind Retail 6-to-1
February 15, 2023

PYMNTS research reveals that, compared to retail, online grocery has a long way to go. The Context Grocers are doing everything in their power to drive digital adoption, but progress is slow, with consumers continuing to primarily turn to brick-and-mortar for fresh foods rather than...

eCommerce
Sluggish eCommerce Spend Is Still Massive, and Digital Wallets Are Getting More of It
February 15, 2023

The slowing of eCommerce in 2022 is a fact, but the scope of that drop in online sales as reported by government sources just doesn’t add up. According to the new report “Digital Economy Payments: The Ascent of Digital Wallets,” the latest in PYMNTS’ long-running...

eCommerce
Curbside Online Grocer Sees 50% Retention Rate With New Customers
February 13, 2023

As grocers look to drive eCommerce sales, curbside is key. With consumers increasingly opting for the convenience of the channel, curbside-only grocers with no public-facing stores have been emerging in an effort to meet this demand without the cost and inefficiencies of running a typical...

eCommerce
Shopify Unveils 100+ Upgrades to Simplify Mobile Commerce
February 09, 2023

Shopify is offering merchants a one-page checkout offering as part of a broader upgrade of its services. “Shopify is innovating the most important surface in commerce: checkout,” the eCommerce platform said in a news release Thursday (Feb. 9). “We’re launching a new one-page design and...

eCommerce
Online Grocers Gain Traction in Bid to Reach Struggling Consumers
February 07, 2023

As eGrocers seek to expand accessibility, PYMNTS research reveals that their efforts appear to be working. The Context Grocers have been working hard to drive digital adoption not only with high-earning consumers who have a financial safety net and can pay the premium for convenience...

eCommerce
Saudi Arabia Builds Smart Warehouses to Meet Booming eCommerce Demand
February 07, 2023

Saudi Arabia’s eCommerce sector is set to benefit from major investments in new smart warehouses. In the city of Jeddah, the Saudi Authority for Industrial Cities and Technology Zones (Modon) has signed a deal to build 14 new high-tech warehouses that will be operated based...

eCommerce
Innovation Helps Small Merchants Tackle eCommerce’s $212B Product Returns Problem
February 03, 2023

Product returns as we’ve known it is getting an overhaul as retailers and payment partners find new ways of offering good experiences without losing their shirts. PYMNTS’ Karen Webster was joined by David Sobie, vice president of PayPal’s Happy Returns service, and Drew Cook, chief...

eCommerce
ProducePay Adds Virtual Storefronts to Global Produce Industry Marketplace
January 31, 2023

ProducePay has added a virtual storefront feature to its marketplace for the global produce industry. With the new Storefront, growers can create a personalized online destination through which they can market directly to global buyers, ProducePay said in a Tuesday (Jan. 31) press release. “The...