Loyalty & Rewards

Loyalty & Rewards
Card Networks and Issuers See Restaurant Booking Platforms as Top-of-Wallet Opportunity
October 04, 2024

Dining out is getting more expensive. Consumers continue to spend on their cards, but the pace may be pressured. Issuers want to be top-of-mind and top-of-wallet for restaurant spending, and payment networks benefit from consumer resilience. Several pacts, partnerships and acquisitions between issuers, payment networks...

Loyalty & Rewards
Hilton Launches Hotel Loyalty Debit Cards in the UK
September 26, 2024

Hilton has launched two hotel loyalty debit cards in the U.K.: the Hilton Honors Debit Card and the Hilton Honors Plus Debit Card. In collaboration with travel debit card platform Currensea, these cards aim to revolutionize the way travelers earn and redeem points for hotel...

Loyalty & Rewards
Brands Ramp Up Innovation to Elevate Customer Loyalty and Rewards Redemption
September 20, 2024

Brands are always seeking innovative ways to enhance customer loyalty and streamline rewards redemption, recognizing that a seamless and engaging experience is crucial for retention. By integrating partnerships and leveraging technology, companies are creating dynamic ecosystems that encourage frequent engagement and deeper connections with their...

Loyalty & Rewards
Ascenda Adds Uber to Grow Rewards Network
September 19, 2024

Rewards network Ascenda says it is getting bigger with the help of Uber. The company announced Thursday (Sept. 19) that it was expanding its network to let its FinTech and banking clients’ customers redeem their reward points in partnership with the ride-hailing/delivery company.  Those credits...

Loyalty & Rewards
Rewards Network CEO Focuses On Filling Empty Seats at ‘Neighborhood Gems’
September 13, 2024

Delivery services saved restaurants during the pandemic, and it’s a habit that has proven its staying power as seen in the continued success of Instacart, Door Dash, Uber Eats and a host of local options. “But what people really want,” Rewards Network CEO Ed Eger...

Loyalty & Rewards
DOT Launches Inquiry Into Rewards Programs of 4 Airlines
September 05, 2024

The Department of Transportation (DOT) has launched an inquiry into the rewards programs of the four largest U.S. airlines, saying it aims to protect customers from practices that are potentially unfair, deceptive or anticompetitive. Transportation Secretary Pete Buttigieg sent letters to American Airlines, Delta Air Lines, Southwest Airlines and United Airlines ordering them...

Loyalty & Rewards
Walmart and Amazon Turn to Fast Food to Sweeten Memberships
August 29, 2024

In recent months, retail giants Walmart and Amazon have been seizing on consumers’ demand for digital restaurant ordering to drive engagement with their paid memberships, offering dining benefits to incentivize subscriptions. Walmart recently announced a deal with Burger King, its first Walmart+ dining partnership, offering...

Loyalty & Rewards
Cost-Conscious Consumers’ Demand for Discounts Fuels Digital Growth Across Retail
August 12, 2024

As consumers’ ongoing financial concerns drive them to seek deals and promotions, brands across retail categories are seeing increased engagement with their loyalty programs. Sportswear brand Under Armour shared on a call with analysts Thursday (Aug. 8) discussing its first-quarter fiscal 2025 earnings results that...

Loyalty & Rewards
How Technology With a Side of Service Is Shaping Restaurant Loyalty
August 06, 2024

Shifts in consumer behavior and advancements in technology are transforming the restaurant industry. The evolving landscape of loyalty and engagement is also a trend to watch, Steve Fusco, president and head of all distribution for Rewards Network, told PYMNTS. “If you look more generally at...