Loyalty & Rewards

Loyalty & Rewards
Albertsons Loyalty Growth Continues as Shoppers Seek Deals
July 25, 2023

With inflationary concerns continuing to weigh heavy on consumers’ minds and budgets, Albertsons Companies is seeing loyalty growth by the millions. The grocer, parent company of a range of popular supermarket chains including its self-titled brand as well as Safeway, Vons, Jewel-Osco and others, reported its first-quarter 2023 earnings results Tuesday (July 25),...

Loyalty & Rewards
DYPER Partners With EarlyBird on Credit Card and Rewards
July 12, 2023

Diaper company DYPER has announced the upcoming launch of a credit card and rewards program. The new DYPER Card will provide parents with convenience, financial well-being and free diapers, the company said in a Wednesday (July 12) press release. “At DYPER, we strive to be at the forefront of...

Loyalty & Rewards
Revolut Launches Instant Cash Back Rewards in US
July 06, 2023

Revolut has launched a new in-app feature in the United States that provides instant cash back rewards. The financial app’s new Shops feature provides up to 3% instant cash back rewards at participating brands and retailers that are listed in the app, Revolut said in a Thursday (July...

Loyalty & Rewards
Chicken Salad Chick CEO Sees Restaurants Put Discounts on the Menu to Win Back Customers
July 03, 2023

Restaurants have raised prices considerably in recent years, and they are finding that to get their customers back, they must increase their discounting efforts, according to Chicken Salad Chick President and CEO Scott Deviney. Deviney, who helms the fast-casual chain, which has more than 225 restaurants across 17...

Loyalty & Rewards
Banks Try Digital Gift Cards to Turn Everyday Spend Into Loyalty Perk
July 03, 2023

Today’s hostile macroclimate is proving to be historically hungry for consumers’ purchasing power. Record inflation is eating up Americans’ ability to make everyday purchases with little to no worry. Fortunately, an ongoing foundational shift in the very nature of money and payments is helping cash-strapped...

Loyalty & Rewards
Denny’s Relaunches Loyalty Program as Restaurants Gamify Rewards
June 30, 2023

Across the restaurant industry, brands are getting more targeted with their promotions, and Denny’s has become the latest to tap data-informed, personalized “challenges” to get more return on its rewards investments. On Thursday (June 29), Denny’s, a full-service diner chain with nearly 1,600 locations around...

Loyalty & Rewards
Are Loyalty Programs a Profit Center or Cost Center? 
June 26, 2023

Brands, retailers, and solution providers are increasingly focusing on loyalty programs to not only encourage repeat purchases but also gather valuable, first-party data. However, it remains crucial to determine whether these opportunities effectively resonate with customers. Also, it is important to assess whether loyalty programs...

Loyalty & Rewards
Adore Me Taps New Data-Driven Tiered Program to Increase Customer Loyalty
June 26, 2023

Loyalty is about knowing and rewarding customers, and the more intimate the purchase, the more you need to know about personalization. Speaking with PYMNTS for the “Summer Loyalty Series” sponsored by Banyan, Eugen Neiculescu, chief experience officer at direct-to-consumer (D2C) lingerie brand Adore Me, said...

Loyalty & Rewards
5 Ways Grocers Are Using Digital to Drive Loyalty
June 12, 2023

With the Digital Food & Beverage Conference kicking off Monday (June 12) in La Jolla, California, where industry executives gather to learn, among other subjects, about how to best leverage technology to drive loyalty, PYMNTS research reveals some of the key ways that grocers are...