As restaurants balance loyalty and profit concerns, some offer paid subscriptions and others free rewards. Fast-casual brand Sweetgreen, for its part, is looking to have its salad and eat it too, as it were, with its Sweetpass relaunch, announced Monday (April 24). The program, whose...
Triple and Banyan have partnered to enable item-level card-linked offers. With this collaboration, Triple’s card-linked offer platform will integrate Banyan’s stock keeping unit (SKU) data capabilities, the companies said in a Thursday (April 20) press release. This combination will allow banks and retailers using Triple’s...
As Brits try to cut back on spending and expenses amid the ongoing cost-of-living crisis and double-digit food inflation, U.K. grocers are under pressure to step up their discounting efforts to retain customers. As PYMNTS reported earlier this year, the country’s grocery inflation surpassed 17%...
As restaurant prices rise, consumers increasingly demand discounts to maintain their loyalty. In an interview with PYMNTS, Stacey Pool, chief marketing officer at fast-casual brand Noodles and Company, which has more than 450 locations across 31 states, discussed the demand for daily offers to keep...
Restaurant loyalty program use has broadly increased in the past year, but that increase has begun to plateau in recent months. Moreover, quick-service restaurant (QSR) customers remain far more likely to use loyalty programs than table-service restaurant customers, but when offered, consumers will use loyalty...
Restaurants’ efforts to drive loyalty adoption are working, with most consumers now engaged. By the Numbers Research from PYMNTS’ March study, “Connected Dining: Consumers Like the Taste of Discount Meals,” which is based on a February survey of more than 1,800 U.S. consumers, found that...
Whether paying with a traditional credit card, stored payment credentials or cold hard cash, consumers love points and rewards. Points and rewards programs connected to payment options offered by banks and other financial institutions (FIs) seem to be offerings as old as the payment options...
This week in restaurants, major brands step up loyalty rewards, and drone delivery takes off. Fast-casual chain Noodles & Company, for one, which has more than 450 locations, announced Monday (April 3) that it is updating its Noodles Rewards program to make perks available daily to...
Amid inflationary pressures, meal kit providers are securing consumers’ loyalty with more convenience and flexibility. Blue Apron, for one, is turning its focus to its lower-effort Heat & Eat meals and to sales channels that enable consumers to make purchases without committing to a regular...
