As convenience retailers look to offer the quickest, easiest shopping experience, drive-thru can be key. GetGo Cafe + Market, the convenience store subsidiary of, Giant Eagle, a grocery chain with more than 400 stores across five states, opened its first newly built location with a...
To attract customers, U.K. supermarkets compete to offer the best loyalty scheme. And British shoppers sure do love their loyalty rewards. One PYMNTS survey found that 63% of Brits are signed up for their favorite supermarket’s loyalty program. The findings, documented in the report “What...
Major restaurants are personalizing their loyalty rewards in an effort to combat falling traffic. On recent earnings calls, company executives across popular quick-service restaurant (QSR), full-service restaurant (FSR) and fast-casual chains have been speaking to their challenges with traffic amid inflation, with consumers trading down...
As traditional grocers face increasing competition from eCommerce, they are broadening their digital ecosystems. Albertsons Companies, for its part, the grocery giant behind a wide range of well-known supermarket chains including Safeway, Vons and Jewel-Osco, and bought by Kroger in October, is looking to deepen...
Starbucks continues to grow its loyalty base, but upcoming unwelcome alterations could change that. The coffeehouse chain, the world’s largest restaurant company by revenue, shared in its first-quarter 2023 financial results Thursday (Feb. 2) that its loyalty program’s 90-day active membership base grew 15% year...
Researchers have suggested that loyalty card data could help spot ovarian cancer cases earlier. Recent results published from the Cancer Loyalty Card Study (CLOCS), led by scientists at Imperial College London, shows that over-the-counter purchases of pain and indigestion medication were higher in women who...
Kroger is applying its digital data capabilities to drive spending with its most traditional customers. Consumer-packaged goods (CPG) marketing company Catalina announced in a Thursday (Jan. 26) press release that it has teamed up with 84.51°, grocery giant Kroger’s retail media arm, to deliver printed...
As grocers look to maintain shopper loyalty amid inflation, America can learn from the Brits. PYMNTS data reveals that, when it comes to driving shopper loyalty, retailers agree that rewards are key, per the study “Big Retail’s Innovation Mandate: Convenience and Personalization,” created in collaboration...
Customers aren’t going to shop with merchants that don’t have the items they need. Even as inflation ebbs worldwide and supply chains pick back up, grocery prices remain high, leading customers to maintain price-sensitive habits. U.S. consumers are generally choosing to shop at discount chains...
