“We are building a unique, interconnected pro ecosystem that will help us grow our share in a $450 billion addressable market,” Ranjeet Bhosale, vice president of customer marketing and operations at The Home Depot told PYMNTS. This, as the Atlanta-based home improvement giant ramps up...
Albertsons Companies’ digital bets are paying off, driving sales and boosting loyalty membership. The grocery giant, acquired in October by competitor Kroger, reported its third-quarter earnings Tuesday (Jan. 10), noting that digital sales rose 33% year over year in the period and loyalty membership grew...
Starbucks and major restaurant chains are rethinking their loyalty program strategies amid worsening economic conditions. The coffeehouse chain, the world’s largest restaurant brand by revenue, is making changes to its rewards offerings, making it more costly to earn many popular items and less costly to...
As prices rise, restaurant chains are taking very different approaches to their rewards programs. While some brands are pulling back their rewards to avoid further diminishing their margins on top of the price increases they are already forced to absorb to remain competitive, other brands...
As restaurants compete for consumers’ loyalty, many are looking beyond the typical earn-and-burn rewards programs. For instance, Starbucks, the largest restaurant company in the world, announced earlier this year the incorporation of non-fungible tokens (NFTs) into its loyalty offerings, and now it appears that other...
Technology rarely sits in the back seat, but for next-generation loyalty plans, that’s the case. While much has been made about the disruption that technology and the great digital shift have made in commerce and financial services, Mladen Vladic, general manager of loyalty services at...
When it comes to attracting young restaurant customers, digital rewards are essential Cracker Barrel said. The restaurant and country store chain, which has more than 660 locations across 45 states, told analysts Friday (Dec. 2) while discussing the company’s latest earnings results that it is...
As restaurants try to prevent inflation-concerned consumers from trading down, many brands are becoming more aggressive in their rewards and deal offers in an effort to keep diners coming back. “With some of the macroeconomic trends ahead, I think it would make sense if rewards...
As consumers look to get their food needs met in the face of sky-high inflation, digital coupons are proving essential for driving continued engagement. BJ’s Wholesale Club, for one, noted earlier this month on a call discussing the retailer’s third-quarter financial results that “digitally enabled”...
