In the face of consumers’ ongoing price concerns, grocers are leveraging rewards and other digital offers to drive sales and maintain loyalty. Take Netherlands-based multinational grocery retailer Ahold Delhaize, which is seeing its discounting efforts via its rewards programs pay off. In a presentation accompanying...
As grocers compete for shoppers’ loyalty across digital and physical channels, the bar for building relationships with customers is getting higher. Yet, a traditional rewards program is not the only route to do so, as discount grocer ALDI has found. ALDI Retail Payments Leader Teresa...
With food prices up 15% from last year, grocers need to work harder to secure consumers’ digital engagement, new insights show, as signs of another inflation-related behavioral shift begin to emerge. In an interview with PYMNTS, Barbara Connors, vice president of commercial insights at 84.51°,...
The prevailing belief among grocers is that, in the face of skyrocketing prices, they would be best served to find ways to provide their customers digital discounts, be those in the form of coupons for all shoppers or rewards for loyalty program members. By the...
Starbucks plans to partner with additional companies for cross-brand rewards, driving customer acquisition and engagement for both parties. The coffeehouse giant, the world’s largest restaurant chain by revenue, shared Thursday (Nov. 3) on a call discussing the company’s fourth-quarter fiscal year 2022 financial results that...
On a call discussing McDonald’s third-quarter 2022 financial results Thursday (Oct. 27), CFO Ian Borden noted that, following the MyMcDonald’s Rewards U.S. launch last year, digital customer frequency has been on the rise every quarter. “Each reward a customer redeems and each preference of customer shares on our app helps power...
With the growth in popularity of credit card rewards programs, Citi has announced that Walmart has been added as a Shop With Points partner for the investment banking company’s ThankYou Rewards program. The partnership is the latest in a line of corporate rewards partnerships for...
As Kroger and Albertsons gear up for their merger, the former may benefit from the latter’s recent digital growth, with eCommerce transactions and loyalty engagement on the rise. Grocery giant Albertsons, which operates a range of major grocery chains including Safeway, Vons, Jewel-Osco and others,...
PayPal has launched a rewards program that lets customers earn, track and save rewards all from the PayPal app. “As consumers continue to navigate high prices heading into the holiday shopping season, deals, discounts and cash back remain top priorities, with 25% of consumers stating loyalty...
