Multinational financial services company American Express held its Member Week event, which ended Friday (Oct. 14). The promotions offered $25 statement credits for purchases of $75 or more from a list of more than 200 restaurants through the company’s restaurant reservation subsidiary Resy. In recent...
In striving to keep consumers spending, retailers are increasingly turning to tech-enabled ways to keep some competitive advantages in place. As detailed in the report “Big Retail’s Innovation Mandate: Convenience and Personalization,” a PYMNTS and ACI Worldwide collaboration, more than 300 retailers in the United...
With consumer sentiment at an all-time low due to a worsening cost-of-living crisis, devising strategies to help United Kingdom customers shop and save money seems to be at the top of retailers’ minds, especially ahead of the annual holiday shopping season. Read more: BNPL Offers...
Starbucks is looking to woo travelers, enabling its loyalty program members to double dip on rewards by also earning Delta SkyMiles, but the remarkably low conversion rate suggests that the partnership is more of a publicity stunt than a real benefit for its customers. The...
For a long time, even offering a mobile loyalty program was a competitive advantage for restaurant brands. Now, with consumers expecting to be rewarded for their digital loyalty, brands are rethinking their offerings in light of customers’ changing habits and demands. Zaxby’s, for instance, an...
Digital payment and banking technology provider i2c has partnered with retailer Majid Al Futtaim to launch a new payment solution that complements the retailer’s rewards program. With the partnership, customers of Majid Al Futtaim — which owns and operates shopping malls, communities and retail and...
As restaurants seek to drive loyalty beyond what is capable with just points-per-dollar rewards, many are launching subscription programs to incentivize more frequent purchasing. For instance, Chinese-inspired casual dining chain P.F. Chang’s, which has more than 300 restaurants across 22 countries, announced Wednesday (Sept. 28)...
As grocers compete to take advantage of consumers’ inflation-driven shift to home dining, many are finding that their private-label offerings are the best tool at their disposal. For instance, Ahold Delhaize-owned, Maryland-based grocery chain Giant Food, which spans 164 stores in Delaware, Maryland and Virginia,...
As restaurants look to keep visit frequency up in the face of rising consumer anxiety about price, loyalty programs can be a key tool to keep customers coming back. However, while diners may want the discounts in theory, the vast majority are not willing to...
