Restaurant technology is moving at a dizzying pace, rapidly redefining consumers’ concept of “normal.” Unthinkable even a decade ago, tools such as QR codes or ordering kiosks are streamlining the restaurant experience, but also changing it. Research shows that the metaverse — an advanced, social,...
As consumer options for dining proliferate in both digital and physical spaces, food and beverage (F&B) businesses are called upon to work harder to attract and retain customers, rewarding their loyalty and incentivizing future purchasing. Last week, American Express announced three new partners for its...
Street Cred Capital, which provides lending solutions for mobile companies, will be working with Grubhub on a new incentive program for mobile carriers, the companies announced Thursday (June 2). The Meals for Deals program will add incentives for mobile carriers for sales performances, with sales...
FinTech Dave Inc. is making cash back rewards available to all Dave Spending members through the launch of the Dave Rewards program, according to a company press release Thursday (June 2). Dave Rewards allows members to launch offers linked to their cards from more than...
With the rise of digital ordering, many of today’s restaurant customers no longer expect to have an in-person relationship with all the brands they purchase from. On the one hand, this trend provides a valuable opportunity for restaurants to reach new consumers via digital channels...
As more and more restaurant brands debut rewards programs or update their existing ones with next-generation features, the race to secure consumers’ loyalty is becoming even more competitive. It is no longer enough for restaurants to offer free or discounted items in return for repeater...
As restaurant brands look to wrestle back control of digital ordering from third parties, loyalty programs can be their most powerful tool, incentivizing direct ordering and powering regular communication with customers. While limited-time promotions typically only go so far when it comes to driving rewards...
Three months after ShopBack, the Asia-Pacific’s cashback network, launched ShopBack Pay that allows shoppers to use their preferred payment method while amassing cash rewards, the company is adding another feature, VulcanPost.com reported. The new tool for consumers is a QR scan-and-pay feature that allows ShopBack...
In 2021, with the popularity of chicken sandwiches through delivery channels, restaurants raced to capture consumers’ digital spending with the so-called chicken sandwich wars. Now, in 2022, the race has shifted to the rewards space, with restaurants competing to offer the most appealing and habit-building...
