When American consumers select a restaurant to order from or visit, they are spoiled for choice. Consumers have long prioritized food quality, convenience and price, but recently they have sought a new kind of experience. The most cutting-edge restaurants can streamline the eating experience using...
Like other emerging markets, the Middle East and North Africa (MENA) has one of the largest underbanked populations in the world, with more than 90% of the population transacting solely in cash and without access to credit or formal savings accounts. According to Momtaz Moussa,...
A restaurant loyalty program is only as good as its ability to build a habit, and to do that, restaurants need to give consumers want they really want — a personalized experience. According to data from the March/April edition of PYMNTS’ Digital Divide series, “The...
In the world of retail shopping, Rakuten (formerly known as Ebates) is considered one of the pioneers of online cash back shopping and services, generating a 15.5% year-over-year revenue increase to hit 1.68 trillion yen ($14.5 billion) in 2021. Other popular cash back platforms like...
College student-focused FinTech Kora on Tuesday (April 5) launched the Kora Rewards program, a partnership with digital advertising platform Cardlytics that allows Kora users to earn automatic cash-bank rewards up to 10% for shopping with their virtual KoraCard at thousands of brands. “We’re building Kora...
Restaurants have found one way to incentivize return customers is through loyalty programs, which grant returning guests rewards such as free access to the restaurant’s Wi-Fi or free or discounted entrees. Today, about 4 in 10 consumers use loyalty programs when purchasing food for dine-in,...
Americans’ regional tastes in restaurants are as deeply embedded as their taste in food. Residents of the Midsouth and Mountain regions are the most likely to visit quick-service restaurants (QSRs) for speedy meals, for example, and consumers in the Pacific region generally prefer to sit...
Pretty much everyone knows inflation eats away at purchasing power. A dollar today is “worth” several percentage points less in the grocery store aisles, at the electronics store and certainly at the pump. We get less gas in the tank and less chicken on the...
The macro headwinds mount as inflation pushes all manner of expenses tied to daily life higher. That includes rental payments, which have been soaring double-digit percentage points in the United States, as measured year over year. For many individuals and families, juggling finances and keeping...
