Loyalty & Rewards

Loyalty & Rewards
Shoppers Want Grocery Store Loyalty Programs the Most
December 04, 2023

Merchants and brands can foster the use of their store and co-branded credit cards by offering consumers rewards programs, special benefits and card-linked offers. Consumers are most interested in receiving personalized card-linked offers from grocery stores, at 44%, followed by clothing and apparel retailers, at...

Loyalty & Rewards
Brands Target Families With Children to Boost Cross-Sales and Loyalty
November 29, 2023

Families with children constitute the largest group of consumers with merchant or store credit cards — more than millennials, baby boomers, childless couples or high-income singles. Specifically, 63% of this group own at least one of these cards, and almost 15% use them regularly. Traditionally,...

Loyalty & Rewards
Comdata Launches Fuel Card With Rewards From Credit Cards
November 28, 2023

Comdata has launched a payment solution that allows fleet owners to enjoy both the benefits of a fuel card and the rewards of their existing credit card.  The new Comdata Connect Card can also be linked to the cardholder’s bank accounts, making it easier to add...

Loyalty & Rewards
Amex, Amazon Tie-Up Helps Point the Way Toward Rewards ‘Ubiquity’ 
November 21, 2023

Ubiquity is what we all want in a rewards program. Ubiquity allows consumers to redeem rewards for the value — the goods and services — they prefer, as their “convertibility” carries across various use cases. We may all be familiar with the statement credits, with...

Loyalty & Rewards
American Express Allows Spending of Reward Dollars on Amazon
November 20, 2023

American Express cash-back cardholders can now spend their Reward Dollars on Amazon. With eligible cards, they can do so while getting the same value for their Reward Dollars as a statement credit, American Express said in an announcement emailed to PYMNTS. One Reward Dollar equals $1...

Loyalty & Rewards
1 in 3 Consumers Would Use Online Bank Transfers for Rewards
November 10, 2023

Online bank transfers, also known as pay-by-bank transfers, can be used to pay recurring bills and are the third most frequently used for this purpose after debit and credit cards. Adoption is steadily growing for online purchases, with 35% of consumers using online bank transfers...

Loyalty & Rewards
Personalization Powers Loyalty Programs to New Levels of Customer Engagement
November 10, 2023

Loyalty programs are evolving to meet consumers’ changing values, Engage People Chief Technology Officer Len Covello told PYMNTS. Loyalty has shifted from the typical interaction of earning some type of currency — air miles, for example — that are ultimately redeemed after being accumulated over...

Loyalty & Rewards
Many Consumers Aren’t Using Store Card Benefits
November 08, 2023

Store cards, also known as retail cards or private-label cards, are credit cards issued by specific retailers or stores. These cards are designed to be used exclusively at the issuing store or a group of affiliated stores. By offering discounts, special promotions and exclusive offers...

Loyalty & Rewards
Starbucks Taps Additional Rewards Partnerships to Widen Loyalty Audience
November 03, 2023

Starbucks is adding two new rewards partners to grow loyalty engagement and reach new customers. The world’s largest restaurant chain by revenue shared in its 2023 Reinvention Update and Holiday Launch presentation Thursday (Nov. 2) how, following its loyalty partnership with Delta, the company is...