Transaction disputes, by their very nature, are reactive problems for merchants. They don’t exist until a cardholder is dissatisfied or confused about a transaction, setting off a chain reaction of events. The cardholder first contacts the credit card issuer with a complaint, then a provisional...
As is the case with people, in business no two companies are exactly alike. And neither are their paths through the digital age. After all, crafting the means to an end — where bringing consumers and customers on board to browse, click and buy or...
As restaurants continue to grapple with the balance between rising ingredient and commodities costs and their customers’ menu price sensitivity, The Restaurant Group plc, owner of London-based multinational restaurant chain Wagamama among other brands, is looking to rein in price increases to keep customers coming...
In payments, having the right data is critical. But for merchants, having the right data at the right time can close the sale. The right information can even turn a declined transaction into a completed one by helping consumers “pick and choose” among several payment options,...
Boots is set to debut an online marketplace next year that will let third-party brands sell their wares through the Walgreens-owned U.K. health and beauty retailer as it undergoes a “digital transformation.” According to a Tuesday (Sept. 6) news release, Boots Marketplace is scheduled to...
Valyōu Furniture is launching a new B2B interior design service, Valyōu Spaces, to support those looking for a living space designed by “renowned interior designers.” According to the Friday (Sept. 2) press release, Valyōu Spaces is also looking into new partnerships with real estate businesses...
Restaurants and grocery stores may be struggling with margin pressures and increasing customer dissatisfaction as food prices skyrocket, but one sector of the food industry, corporate catering, is doing just fine. In an interview with PYMNTS, Stefania Mallett, CEO and co-founder of ezCater, an online...
In the U.S., it’s known as curbside pick up or buy online, pick up in store (BOPIS), while in Australia, they prefer to call it click and collect. It’s among the most enduring pandemic accommodations retailers made for edgy consumers, and now it’s a retail...
When it comes to trends shaping commerce in 2022, the innovators are at it again. This time, they’re looking for ways for merchants to turn payments from a cost center into a revenue driver. That may sound like a stretch, but as Checkout.com’s director of...
