Spurred by stories of Steve Jobs and his unconventional approach at Apple, executives across all industries have begun forsaking consumer input when designing products. As Vice President of Worldwide Marketing at Apple, Phil Schiller famously said that, “it’s not a customer’s job to know [what...
NCR, which on Jan. 8 unveiled NCR Cloud Connect, a cloud-based ecosystem of digital services for retailers, is looking to address merchants’ desire for new and innovative technology services to better engage consumers. NCR’s consumer-facing touchpoints can be linked to NCR Cloud Connect, the company...
Credit and debit card loyalty programs have been around for ages in one form or another, but app developer Yub is pushing for a shifting of gears. By blurring the line between offline and online, Yub aims to provide a new way for merchants and...
Todd Doherty, vice president of consumer lending operations at RBS Citizens, had a problem on his hands: His project management team and his operations team were functioning in silos, costs were overrunning, delivery times were delayed and deadlines were missed. Combined, these problems were bad,...
“Mobile blurs the on and offline worlds, making it possible for everything with a physical component to have an online component … Having the ability to communicate with consumers in real time during their shopping journey is something that merchants have never been able to...
Litle & Co., a subsidiary of payment processing services provider Vantiv, has announced the launch of a new solution called Recurring Engine, according to a November 6 press release. Recurring Engine allows card-not-present (CNP) merchants to simplify the steps needed to process subscriptions and recurring...
Newly acquired mobile payments processor Braintree has announced it will bring one-touch mobile commerce to U.K. merchants, a press release revealed. American Express will serve as Braintree’s marketing partner for the launch. “Bringing Venmo Touch to our European merchants allows them to focus on creating...
As part of a move to “strengthen issuer relationships,” Visa Offers announced a processing enhancement on May 13 that aims to make altering and redeeming discounts through the platform an easier, more effective experience for both merchants and their customers. “Visa has a long history...
On August 22, 2012, Discover and PayPal announced a partnership that positioned the two entities as real threats to the established payments landscape. Now, just eight months later, we’re starting to see the fruits of that partnership, as Discover’s offline PayPal operating rules officially came...
