While there are still payments friction issues and digital some awareness work to be done, Mexico’s merchants are all-in on smartphone-assisted shopping. According to “The 2022 Global Digital Shopping Index: Mexico Edition,” a PYMNTS and Cybersource collaboration that surveyed 2,137 Mexican consumers as part of...
Conversational commerce firm Attentive is partnering with eCommerce platform Shopify to make it easier for shoppers to make direct purchases after receiving a text message from a brand. Built with Shopify’s Shop Pay checkout flow, Attentive’s text-to-buy solution enables consumers to purchase items directly through...
In-store shopping is seeing a renaissance of sorts as the pandemic fades a bit into the rearview mirror. But shopping in the aisles has changed a bit, as Debbie Guerra, head of merchant, ACI Worldwide, told PYMNTS in an interview. “Even within the digital realm,...
TikTok has debuted a new service called Pulse, which a company blog post says will add more advertising options for brands to get more in touch with cultural issues and events. The blog says Pulse is a “contextual advertising solution” and will let advertisers put...
The Nordics are known as global leaders in digital transformation, home to some of the most advanced banking infrastructure in the world that has spearheaded innovation in mobile and instant payments for decades. In Sweden, mobile payment services provider Swish is a dominant force in...
Baseball season began last week, and from the West Coast to the East, stadiums are approaching this year with a fresh focus on the concessions experience. Implementing new contactless digital technologies, they aim to bring the frictionless convenience that consumers are used to in their...
The U.S. has added WeChat and online market AliExpress to its list of markets infamous for counterfeiting and piracy, Bloomberg reported. The annual list highlights the worst intellectual property abusers and counterfeiters. The list has been published since 2011. Alibaba’s AliExpress and Tencent’s WeChat are...
From robotic delivery to voice-based ordering and payment, the food sector continues to ride a wave of digital innovation that touches many aspects of grocery and restaurant experience. For The How We Eat Playbook, a PYMNTS and Carat from Fiserv collaboration, we surveyed nearly 5,270...
“Over the past 18-20 months, the pandemic and ever-growing “everything now” culture has accelerated the transformation of traditional customer interactions and replaced many of the remaining physical touchpoints – including branch visits, paper account statements and card activation – with digital equivalents,” says Matt Cole,...
