News

B2B Payments
The Consumer Experience Meets Business Payments Requirements
February 12, 2024

The tug-of-war between institutional inertia and innovation is coming to a head in business-to-business (B2B) payments.  That’s because, as generational and behavioral tides turn, expectations and experiences around consumer payments are impacting B2B relationships.  Firms can gain a competitive edge by offering the best services,...

Artificial Intelligence
FIs Explore GenAI Potential in Small Business Lending Despite Customer Concerns
February 12, 2024

Financial institutions are embracing the integration of generative artificial intelligence into their operations, recognizing it as a vital step to remain competitive in today’s fast-evolving financial services landscape. Industry players are transforming traditional methods of data analysis and client interaction through GenAI capabilities, which include...

Banking
EU Bank Watchdog Warns Lenders of Once ‘Inconceivable’ Risks
February 12, 2024

Europe’s new top bank regulator wants lenders to beef up plans for dealing emerging risks. “Many of the issues dominating today’s headlines were inconceivable a decade ago,” Claudia Buch said in her first speech as chair of the European Central Bank’s Supervisory Board Monday (Feb. 12), per a report...

Payments Innovation
Davidson Hospitality Group Adopts eTip’s Digital Tipping Platform
February 12, 2024

Davidson Hospitality Group has selected eTip as a digital tipping partner. The hospitality management company aims to use the digital tipping and financial benefits platform to create value across its operations, the companies said in a Monday (Feb. 12) press release. “We are excited to leverage innovative technology that...

Retail
L’Oréal Sees 150% Increase in Virtual Try-Ons as Consumers Seek AR Immersion
February 12, 2024

L’Oréal is seeing a rapid uptick in adoption of virtual try-ons, as consumers increasingly seek out mixed-reality technologies that bring real-world-like immersion to online shopping. The personal care products giant shared on a call with analysts discussing its 2023 financial results Friday (Feb. 9) that...

Investments
Mia Share Raises $6.5 Million to Facilitate Digital Tuition Payments
February 12, 2024

Mia Share has raised $6.5 million in a seed round to grow its platform that streamlines digital payment options for trade and technical schools. The firm will use the new capital to add product features, onboard new users and expand its customer service team, Mia Share...

Retail
Trouble Ahead for Department Stores as Luxury Brands Move Direct-to-Consumer
February 12, 2024

As luxury brands increasingly find ways to create direct relationships with their customers, high-end department store chains are facing new challenges. Ralph Lauren, for its part, reported Thursday (Feb. 8) that it saw global direct-to-consumer (D2C) comparable store sales rise 9% in the third quarter...

Artificial Intelligence
AI Took Over This Year’s Super Bowl Ads; It’s Coming for Daily Life Next
February 12, 2024

The Super Bowl, which was broadcast in 190 countries around the world Sunday (Feb. 11), was more than just an overtime battle between the Kansas City Chiefs and the San Francisco 49ers. It was also an opportunity for artificial intelligence system providers and developers to...

Artificial Intelligence
AI Could Permanently Ax Some White-Collar Management Jobs
February 12, 2024

So far, the number of jobs eliminated by generative artificial intelligence is low. However, executives and management consultants are showing signs that the technology could trigger a much larger wave of white-collar layoffs, The Wall Street Journal reported Monday (Feb. 12). Unlike past automation revolutions,...