News

Investments
YouLend Expands Revenue-Based Financing Capacity by $5.1 Billion
January 29, 2024

Global embedded finance platform YouLend secured a financing deal that will enable it to extend 4 billion pounds (about $5.1 billion) in additional revenue-based financing to small- to medium-sized businesses (SMBs). The financing will be accessible through partnered global eCommerce sites, tech companies and payment...

Artificial Intelligence
Campuses Tap AI-Powered Checkout to Make Payments Invisible
January 29, 2024

From universities to hospitals, campuses with their own identity verification systems are using computer vision checkout to integrate payments more seamlessly into shoppers’ on-site routines. Earlier this month, for instance, Amazon rolled out badge pay for its Just Walk Out checkout system, enabling doctors, nurses and...

Banking
Regional Banks Try to Smooth ‘Scar Tissue’ of SVB Collapse
January 29, 2024

America’s regional lenders say they’re emerging from the shadow of Silicon Valley Bank. That bank’s collapse last year sent shockwaves through the industry, but now, executives at mid-sized banks told the Financial Times (FT) Monday (Jan. 29), the pressure to keep depositors from leaving has begun to...

B2B Payments
Mid-Sized Firms Are Lagging in AP and AR Automation
January 29, 2024

Automation of business processes among small and medium-sized businesses (SMBs) is traditionally behind the level of adoption shown by larger companies that have more economic and technological resources to allocate to this purpose.  Specifically, accounts payable (AP) and accounts receivable (AR) automation implies, among other...

Retail
Free Shipping Bolsters Loyalty Most Among Online Shoppers
January 29, 2024

Foot traffic is a key metric of customer attraction for brick-and-mortar stores, and online visits are the corresponding metric for online shops. If the product assortment and the shopping experience itself are key factors when shopping in a physical store, recent market research by PYMNTS...

Artificial Intelligence
GenAI Levels the Payments Tech Playing Field for Small Businesses
January 29, 2024

Artificial intelligence (AI) has been around for a while and has already made inroads in financial services, helping to automate back-office functions, and helping customers with millions of inquiries each year. “But many of those traditional AI and machine learning tools were largely constrained to...

Faster Payments
Only 30% of Non-Recurring Payments Are Made in Real Time
January 29, 2024

Ad hoc payments, which are irregular payments made outside of normal invoicing and payroll processes, can be a hassle for enterprises. However, a survey revealed that instant payment methods offer a viable solution to streamline these payments. The PYMNTS Intelligence report “Streamlining Ad Hoc Payments...

Retail
JCPenney Takes AI Into the Store to Appeal to Cost-Conscious Shoppers
January 29, 2024

At they navigate a market heavily influenced by inflation, retailers must use a range of tools to respond to the needs of value-driven consumers.  In a conversation with PYMNTS, Katie Mullen, chief customer officer at JCPenney, discussed the preferences of value-driven consumers in 2024 and outlined...

Social Commerce
X Boosts Content Moderation Teams as Taylor Swift Deep Fakes Go Viral on Platform
January 28, 2024

Social media platform X is hiring 100 content moderators to police child abuse content. “At X, we have zero tolerance for Child Sexual Exploitation (CSE), and we are determined to make X inhospitable for actors who seek to exploit minors,” the company formerly known as Twitter wrote...