News

CFPB
CFPB Proposes Banning NSF Fees on Declined Real-Time Payments
January 24, 2024

The Consumer Financial Protection Bureau proposed a new rule to prevent banks and other financial institutions from charging non-sufficient funds fees on transactions declined in real time. Under the proposed rule, financial institutions would be prohibited from charging NSF fees on transactions such as declined...

Regulation
Apple Fees Could Be Harbinger for Big Tech Ahead of EU Digital Markets Act Deadline
January 24, 2024

For Apple, the opening of the ecosystem proceeds apace in Europe. With it, however, comes the potential to realize some additional revenue streams. And what happens in Europe, with Apple at the epicenter, may be a harbinger for Big Tech in general, operating on the...

Artificial Intelligence
Demystifying AI: The ABCs of Effective Integration
January 24, 2024

2023 was the year that generative artificial intelligence captured the business world’s attention. Now, in 2024, organizations are determining how to move from sharpening their AI strategies to deploying them. Increasingly, the effective use of AI systems will be what separates the leaders of the...

News
Bilt Explores Mortgage Payment Rewards Amid $3.1 Billion Valuation
January 24, 2024

Rent payment loyalty platform Bilt Rewards is now a $3.1 billion company. Bilt’s new valuation follows a $200 million equity investment led by General Catalyst, as well as the addition of General Catalyst managing director Ken Chenault and NFL Commissioner Roger Goodell to its board, the company said...

eCommerce
Spotify to Launch In-App Shopping in EU, Enabled by DMA Rollout
January 24, 2024

Spotify will launch in-app shopping on iPhones in the European Union (EU) on March 7.  This new offering is enabled by the rollout of the EU’s Digital Markets Act (DMA), which prohibits the restrictions and 30% fees that Apple currently places on apps offering through its App Store, Spotify said in...

Retail
Etsy Launches AI-Powered Shopping Tool for Selecting Gifts
January 24, 2024

Etsy has launched a hub that uses artificial intelligence (AI) and human curation to help shoppers find gifts for any occasion. The new Gift Mode is interactive and helps shoppers discover gifts that align with the recipient’s specific interests, Etsy CEO Josh Silverman wrote in...

Retail
Retailers Rediscover ‘Just-in-Time’ Inventory After Years of Pileups
January 24, 2024

Retailers are reportedly embracing “just-in-time” inventory management once more after years of excess stock. As The Wall Street Journal (WSJ) reported Wednesday (Jan. 24), merchants have sold off the goods that collected in stores and warehouses since 2022, and have shifted their focus to restocking...

Retail
Ebay Cuts 9% of Staff Amid Rising Competition
January 24, 2024

Online marketplace company eBay says it will lay off 9% of its workforce, citing a difficult macroeconomic environment. Those job cuts will affect about 1,000 full-time employees of the eCommerce platform, CEO Jamie Iannone said in a message posted on the company’s website Tuesday (Jan. 23). “Our overall head count and...

Security & Fraud
Risk-Based Scores and Customer Profiles Bolster Merchant Efforts Against Fraudsters
January 24, 2024

No matter the attack vector, bad actors have a singular strategy in place when it comes to eCommerce fraud, Jason Paguandas, VP and GM, Merchant Security and Fraud, Carat from Fiserv, told Karen Webster. “They want to accumulate as much data as possible, and even...