News

Banking
Meet the Neobank That Counts Only Doctors as Customers
January 24, 2024

Picture this: a 28-year-old $400,000 in debt who has never held a job.  Would you give them a loan? Chances are, probably not. And that’s the thought taken by most banks, too.  But, just like most banks, you probably weren’t picturing a doctor — or...

Artificial Intelligence
Shopping Beats Banking for Consumers Interested in AI-Enabled Experiences
January 24, 2024

The introduction of artificial intelligence is changing the payments industry, transforming the way consumers pay for goods and services. AI-enabled payments offer streamlined processes, combat fraud and enhance the overall payment experience for consumers, as detailed in the PYMNTS Intelligence report “AI-Enabled Payments Enhance Customer...

Retail
Zalando Doubles Down on Luxury and Exclusivity to Capture High-Earner Potential 
January 23, 2024

Zalando, the European fashion and lifestyle eTailer, is elevating the “designer experience” on its website and app by introducing a luxury boutique-style space dedicated to designer brands.  The redesigned “Designer” destination aims to provide a revitalized and inspirational shopping experience, allowing designers to share their...

Regulation
FTC Upholds September Ruling Finding Intuit’s ‘Free’ Products Advertising Deceptive
January 23, 2024

Intuit, the maker of TurboTax tax filing software, has been found to have engaged in deceptive advertising practices, according to an Opinion and Final Order issued by the Federal Trade Commission (FTC). The commission ruled that Intuit violated the FTC Act by running ads for “free” tax products and services that were not...

eCommerce
8 in 10 Consumers are Highly Satisfied With Online Marketplace Shopping
January 23, 2024

The convenience of shopping from the comfort of one’s home has led to the growing popularity of online marketplaces among consumers. As detailed in “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” a PYMNTS Intelligence and Adobe collaboration, a significant share of...

Retail
P&G: Inflation Isn’t Keeping US Consumers From Buying More Expensive Brand Names
January 23, 2024

It turns out Procter & Gamble, the company which makes household staples like Tide detergent, Bounty paper towels, and Crest toothpaste, made more money last quarter because it raised prices on its household items, showing that even with inflation, people are still buying the company’s...

Investments
ModernFi Raises $18.7 Million to Expand Deposit Management Tools
January 23, 2024

ModernFi has secured $18.7 million in funding to bring its deposit management tools to financial institutions of all sizes.  With the banking sector experiencing higher interest rates and increased stress, community and regional banks are facing challenges in attracting and retaining deposits, ModernFi said in a...

Investments
Ex-Nvidia Exec Raises $4.7 Million for Testing Tool That Can Fix AI System Flaws
January 23, 2024

RagaAI, a startup founded by tech veteran and former Nvidia executive Gaurav Agarwal, secured $4.7 million in seed funding to develop a tool that can automatically diagnose and fix flaws in artificial intelligence systems. “Today, we’re publicly introducing RagaAI’s breakthrough foundation models called RagaAI DNA...

Retail
Half of Grocers Investing in Gaining Omnichannel View of Shoppers
January 23, 2024

As grocers look to better understand their shoppers’ behavior, a PYMNTS Intelligence report finds that half are investing in the ability to track customer habits across digital and physical channels. By the Numbers The PYMNTS Intelligence study “Big Retail’s Innovation Mandate: Convenience And Personalization,” created...