News

Ridesharing
Nomura Downgrades Uber and Lyft After Outsized Gains in 2023
December 29, 2023

While ridesharing giants Uber and Lyft experienced significant growth in revenue in 2023, they reportedly facechallenges in 2024. For different reasons, financial services group Nomura recently downgraded both Uber and Lyft, Seeking Alpha reported Friday (Dec. 29). Uber, the dominant player in the ridesharing industry,...

Retail
Report: Shein or Temu Could Benefit From Merger With Wayfair
December 29, 2023

Shein or Temu reportedly could be potential merger partners for Wayfair. Either of the two Chinese-founded eCommerce companies could be a good fit for a merger with the Boston-based home goods retailer, Seeking Alpha reported Friday (Dec. 29), citing a paywalled list of 2024 predictions...

Retail
Merchants Not Offering Pay-Later Plans May Miss on End of Holiday Sales
December 29, 2023

As the year comes to an end, most consumers have completed their holiday shopping, although there were still stragglers and undecided shoppers deep into December. Market data reveals that in the last days of the campaign, merchants seem to have reduced their promotions and discounts,...

IPO
India-Based Car-Sharing Platform Zoomcar Completes Business Combination, Goes Public
December 29, 2023

Zoomcar, an India-based peer-to-peer car-sharing platform focused on emerging markets, has gone public. The firm completed a previously announced business combination with Cayman Island-registered special purpose acquisition company (SPAC) Innovative International Acquisition Corp. (IOAC) Thursday (Dec. 28), the companies said in a Thursday press release....

Omnicommerce
Main Street Merchants Find Their 2024 Footing Online
December 29, 2023

2023 hasn’t been an easy environment for small and midsized businesses (SMBs). Business bankruptcy rates jumped 30% between September 2022 and September 2023, as macro factors like record-high interest rates and the end of pandemic relief increasingly battered small businesses’ prospects. That’s why it has never been...

Retail
Walmart CEO Predicts Soft Sales as Amazon Readies Prime Video Ads
December 29, 2023

At the start of the month, the CEO of Walmart explained challenges in predicting the post-holiday sales outlook for 2024. Meanwhile, Amazon is mastering the art of balance by cashing in on ads, inserting them into Prime Video content from Jan. 29 onward.  During an...

Retail
More Than Half of Consumers Say Personalized Offers Miss the Mark
December 29, 2023

Personalized offers can be a game changer for merchants. Still, attempts that miss the mark have the potential to annoy and alienate potential customers. Despite these offers’ potential to provide a competitive edge and foster customer loyalty, the art of effectively crafting and distributing them...

Artificial Intelligence
Restaurant Aggregators Add New Generative AI Capabilities to Drive Conversion
December 28, 2023

Around the world, restaurant aggregators are increasingly using generative artificial intelligence to better target consumers’ desires and demands. Take, for instance, India-based restaurant aggregator Zomato, which has about 18 million customers a month on average. The company announced Wednesday (Dec. 27) that it is integrating...

Faster Payments
Free Instant Payments a Key Perk for Business Retention
December 28, 2023

In a fast-paced business environment, the demand for flexibility in financial transactions is paramount, and non-recurring ad hoc payments account for nearly two-thirds of the monthly revenue of small and medium-sized businesses (SMBs), per recent PYMNTS Intelligence research. This reality emphasizes the importance of efficiently...