News

Retail
Sometimes a Retail Trend Just Isn’t Enough to Boost Sales 
December 11, 2023

If you read the Y2K piece on PYMNTS late last month, you’d be aware that millennials are facing unique challenges in meeting their financial needs.  Based on research from PYMNTS Intelligence in collaboration with LendingClub, as of September 2023, 62% of millennials in the United States are managing...

Artificial Intelligence
Exploring the Ethical Implications of AI in Retail
December 11, 2023

Generative AI significantly enhances customer engagement in retail by personalizing experiences. As a result, retailers now harness AI to tailor product recommendations and marketing campaigns, aligning closely with individual consumer preferences. However, this raises critical concerns about consumer privacy and the ethical use of customer...

Fintech Investments
UK Payments FinTech SumUp Raises $307 Million 
December 11, 2023

Payments FinTech SumUp has raised $307 million to expand its footprint and develop new services. The British company, whose products include point-of-sale card readers, announced the funding Monday (Dec. 11), noting that it follows a year in which it has operated on a positive EBITDA...

Retail
How Saturday Skin Leverages Amazon to Checkout With Gen Z 
December 11, 2023

In the age of digital supremacy, Generation Z has positioned itself as the vanguard of a fresh wave of consumer habits. Growing up amid smartphones, social media, and immediate connectivity, Gen Z isn’t merely digitally adept — they’re consummate shoppers.   This technologically savvy cohort isn’t...

Payments Innovation
Payments Orchestration Helps Platforms Extend Their Global Reach
December 11, 2023

Blake Whitson, vice president, payments and global customer support at Brainly, and Andy McHale, senior director, product and market strategy at Spreedly, told PYMNTS that payments orchestration can make all the difference in the world of eCommerce, in pursuit of scale and boosting authorization rates....

Retail
Macy’s Investors Reportedly Launch $5.8 Billion Bid to Take Retailer Private
December 10, 2023

A group of investors reportedly wants to make department store chain Macy’s a private company. Real estate investment firm Arkhouse Management and Brigade Capital Management, a global asset manager, made a $5.8 billion bid for shares of the company they don’t own, The Wall Street...

Retail
Auto Dealers See Consumers’ EV Enthusiasm Lose Its Spark
December 10, 2023

At auto dealerships around the country, electric cars have reportedly become a hard sell. Consumers are worried about the price, range and reliability of these vehicles, The Wall Street Journal reported Sunday (Dec. 10), citing interviews with dealers. Among them is Paul LaRochelle, a vice president...

Retail
Is White Elephant Gift-Giving Still a Holiday Hit? 
December 09, 2023

Even in the face of inflation, consumers are proving that they won’t “checkout” easily when it comes to tradition. Last week, PYMNTS delved into whether shoppers were ready to swap out real Christmas trees for alternatives, and the verdict was a resounding commitment to tradition. ...

Investments
Harpoon Ventures Raises $125 Million to Support Startups
December 08, 2023

Early-stage venture capital (VC) firm Harpoon Ventures has closed a $125 million fund to support enterprise startups serving the public and private sectors.  “We’re thrilled to announce the close of our latest fund,” the firm said in a Friday (Dec. 8) post on LinkedIn. “This milestone marks the beginning...