News

B2B Payments
Sage Expands AP Automation Product to Businesses Worldwide
August 13, 2024

Business management software firm Sage is expanding its AP automation offering. The company, which makes accounting, financial, HR and payroll products for small and medium-sized businesses (SMBs), announced the expansion Tuesday (Aug. 13) as part of a series of enhancements and updates for customers of its Sage Intacct offering....

Retail
Ahold Delhaize USA Exec Says Digital Convenience Can Mean Fewer Loyal Shoppers
August 13, 2024

As consumers, especially younger generations, grow accustomed to having their needs met at a rapid pace, Ahold Delhaize USA is seeing shoppers be less loyal to specific brands. In an interview with PYMNTS, Bobby Watts, SVP executive lead at the grocery giant’s AD Retail Media...

News
Citi Digital Assets Exec Shobhit Maini Reportedly Leaving Bank’s Market Unit
August 13, 2024

The head of digital assets for Citi’s markets unit is reportedly stepping down. Shobhit Maini, who has held that job since 2021, is leaving the banking giant after more than 14 years, Reuters reported Tuesday (Aug. 13), citing an internal memo. That memo, from Lee...

Banking
Credit Unions vs Big Tech: Winner Gets the Customer
August 13, 2024

For banks — and especially for credit unions — the battle with Big Tech for the hearts, minds and wallet share of consumers may seem a more than challenging proposition. After all, Big Tech’s role across all facets of everyday life is pervasive, touching on...

Retail
Contextual Commerce Drives Omnichannel Engagement for Emerging Alcohol Brands
August 13, 2024

As alcoholic beverage brands look for ways to capture consumers’ attention and spending in the digital world, Purity Distillery sees contextual commerce help build these omnichannel connections. Tate Troelstrup, president and CEO of the spirits brand, explained in an interview with PYMNTS how the company...

Security & Fraud
Collaborative Defense: The Role of ‘Intelligent Friction’ and AI in Fraud Prevention
August 13, 2024

Every now and then, an executive in the payments business comes up with a catchphrase that captures a complex concept, and you know it’s going to resonate. A good example lies in describing the tension between tight security protocols and practices and a positive customer...

Faster Payments
Citi: Faster Payments Help Treasurers Extract ‘Last Drop’ of Liquidity From Financial Ecosystems
August 13, 2024

Corporate treasurers once were relegated to the back office, manipulating spreadsheets, preparing audits, handing printed reports off to more senior management — the folks charting the company’s course ahead. But as Ambrish Bansal, global head of Liquidity and Cash Concentration Products, for the Citi Treasury...

B2B Payments
Digital B2B Payments Turn User Experience Into a Superpower
August 12, 2024

Not all B2B payments have a great user experience (UX). But all great B2B payments elevate the end-user experience. The problem with building convenience into business payments is that, while in theory it sounds relatively simple, in practice it ends up being incredibly difficult. B2B...

eCommerce
Recent Google Ruling May Open Door to More AI-Powered eCommerce
August 12, 2024

The recent federal court ruling against Google’s search monopoly could usher in a shift in online shopping, potentially reshaping how consumers discover products and businesses market them. In the decision, U.S. District Judge Amit Mehta found Google violated antitrust law, challenging the tech giant’s long-standing...