News

Artificial Intelligence
Resolver To Use AI To Help Consumers Complain
November 03, 2016

Resolver, the U.K. startup that has created tools to help consumers complain and track the progress of their complaint, has raised £2.8 million in new funding, which it will use to apply artificial intelligence to make it easier for consumers to resolve issues. According to...

Social Commerce
Facebook Won’t Let Admiral Insurance Base Policies On Posts
November 03, 2016

Facebook has reportedly ruled out launching a new car insurance policy from Admiral Insurance of the U.K. that would analyze a customer’s posts on Facebook to help set the premiums of the policy. According to a report, the original plan was for Admiral to analyze...

Security & Fraud
Security Experts Agree, America Is Not Ready For A Cyberattack
November 03, 2016

Some unsettling news this morning about how America would fare in a potential future cyberattack. According to reports this morning, an attack similar to the one that ground 1,200 websites to a temporary halt last week could happen again — or worse — and the U.S. would...

Partnerships / Acquisitions
jobi Launches A New App And Partnership With CallRail
November 03, 2016

Jobi launched a field service app and platform that gives HVAC techs, plumbers and electricians a marketing app to handle jobs and help them grow sales. According to a press release, jobi’s Steve Harmon said the app will help contractors increase revenues from making the same...

Retail
Mobile Browsing Can Deliver 150% Boost To Retail Sales
November 03, 2016

Shoppers who browse a retailer’s site while shopping in-store may end up spending 2.2 times more than shoppers who don’t. According to a new study from InMoment, brick-and-mortar merchants can benefit from encouraging their customers to browse on their mobile devices while shopping in their stores....

Loyalty & Rewards
UTU Takes Loyalty Cross-Border
November 03, 2016

Loyalty and rewards — even on a local level and even under ideal conditions — is not an easy nut to crack. It’s a target that retailers all strive for, and when it works well and has the desired sticky effects because it adds value to...

B2B Payments
Flexiti Grabs $5M For POS Financing
November 03, 2016

Flexiti Financial offers point-of-sale financing and payments technologies for its retail clients, and with $5 million in new funding, the company is set to expand across Canada. The firm announced Wednesday (Nov. 2) that it nabbed the new investment from Globalive Capital. According to Flexiti,...

B2B Payments
Overcoming The Payments Data Integration Hurdle
November 03, 2016

With data analytics now a paramount process of cash flow management, developers are tasked with making their most innovative B2B payments and finance technologies seamlessly integrate with ERP and accounting platforms. The issue, said U.S. Bank Senior Vice President of Corporate Payments Robert Kaufman, is that...

B2B Payments
Why Banks Should Still Fear AltFin Competition
November 03, 2016

Will alternative lending platforms eat away at traditional banks’ market share? That’s been the question for the past few years, with many analysts agreeing that alternative finance won’t rise as a threat against banks. With financial institutions beginning to collaborate and partner with these alternative...