US Bank released a YouTube video on December 16, revealing that the bank is developing an instant shopping app. The app allows consumers to take a picture of a product in a magazine or on TV and, after searching for it, finalize a purchase. Users...
After a less-than-stellar summer that saw the vultures circling Cupertino, Apple righted its course this winter posting impressive Black Friday sales numbers and releasing head-turning point-of-sale (POS) innovations. Not every expert abandoned Apple and its proven innovators, though. Market Platform Dynamics (MPD) CEO Karen Webster...
“Without excellence in each channel, it becomes difficult to even contemplate the delivery of the seamless experience that characterizes omnichannel commerce.” This is the challenge of omnichannel, as defined by Faisal Masud, executive vice president of Staples, one of the companies that is leading the...
20 June 2013 London-based big data startup ERN has raised $1.6 million in seed funding, according to TechCrunch. The company did not name the participating investors, but described the benefactors as “high net worth individuals.” The report suggested most of those who contributed to this...
PayAnywhere and MasterCard have announced a new partnership that will see MasterCard distribute a branded, co-branded or white-label solution of PayAnywhere’s mPOS solutions to help small business owners (SMBs) reduce friction at the checkout, a December 19 press release revealed. As part of the deal,...
The payments industry lost more than $11 billion to fraud in 2012, and that figure is only expected to rise as fraud migrates to less secure channels in the wake of EMV adoption in the U.S. But the figure that we don’t know, the far...
In the near future, business owners may be able to look at digital maps of the economy, visual layouts that feature not only streets and landmarks, but up-to-date pockets of spending that can be used to identify areas where a certain restaurant or retail location...
Todd Doherty, vice president of consumer lending operations at RBS Citizens, had a problem on his hands: His project management team and his operations team were functioning in silos, costs were overrunning, delivery times were delayed and deadlines were missed. Combined, these problems were bad,...
St. Louis-based cafe chain Panera Bread turned more than a few heads when it revealed in 2010 that it would launch an unconventional non-profit restaurant chain called Panera Cares. These locations would do something unprecedented in the corporate world: allow consumers to set the price...
