Retail

Retail
Louis Vuitton Channels Hermes by Creating Neverfull Bag Waiting List  
June 13, 2023

Is Louis Vuitton luxury? Depends who you ask and what products you’re looking at. With that even a question among luxury consumers, Louis Vuitton is taking a page out of the Hermès playbook to reclaim its luxury status through one its most sought-after bags, the...

Retail
Nike Reverses Course to Reestablish Wholesale Partnerships and Expand Retail Presence
June 13, 2023

Nike has been steadfast in its commitment to direct-to-consumer (D2C) efforts since 2017, which led to a reduction in its retail partnerships. However, the sportswear giant is now changing its tune, not because its prioritization efforts have failed, but because it’s looking to add some...

Retail
Retailer Return Policies May Put Future Sales at Risk
June 13, 2023

Despite the shopping feature’s popularity, merchants keep tightening requirements for returns.  In today’s competitive in-store and digital marketplaces, where it seems like everyone is seeking out a deal, making a beloved feature less accessible to customers seems like a risky move.  And consumers do love...

Retail
Grocers Losing Share of Health and Beauty Sales to eCommerce 
June 12, 2023

Where once consumers picked up their personal care products along with their food and beverages at the supermarket, they are increasingly shifting to digital channels to get their health and beauty needs met, leaving grocers in the lurch. By the Numbers Findings from PYMNTS’ study...

Retail
Grocers Raise the Personalization Bar in Race for Digital Loyalty
June 12, 2023

Grocers are investing heavily in stepping up their ability to personalize the digital experience with consumer data, and these efforts, PYMNTS research suggests, are paying off. Grocers, consumer-packaged goods (CPG) brands and solution providers alike will be gathering virtually on Monday (June 12) evening to...

Retail
What Happens When a Rock Star and a Violinist Launch a New Beauty Product
June 12, 2023

Launching a new product is hard, but launching a new molecule and formula is even harder, especially if there isn’t an already existing (and updated) playbook brands can leverage. That’s an undertaking Mother Science founders Mike Einziger, also founding guitarist of the rock band Incubus,...

Retail
Female, Gen X, Middle-Income Shoppers Leading Wave of Spending Cutbacks 
June 12, 2023

When examining consumer spending habits, top-down numbers may not tell the whole story. Who exactly is spending and who is not is vital data for retailers, merchants and any other consumer-facing business seeking to market to distinct segments. While total sample size for the PYMNTS’...

Retail
Bolt Helps FWRD Enter World of In-Person Shopping
June 11, 2023

Digital-first fashion retailer FWRD has debuted a pop-up store powered by checkout tech company Bolt. The Los Angeles-based store, announced in a news release Friday (June 9), will let customers check out items using a QR code, thanks to Bolt’s Checkout Links. First introduced last year, this tool for...

Retail
How FreeWater Gives Away Its Product and Still Makes Money
June 10, 2023

Water should be free — so why do we pay to drink it? That’s the question that’s being asked by Austin-based startup FreeWater as it pushes to make not only water but other products free across the globe. To generate revenue, FreeWater uses a strategy...