E-commerce. It’s become something of a double-edge sword for traditional brick-and-mortar retailers. On the one hand, the big push is to get customers to step foot in the physical store — giving them a chance to snag impulse purchases and create a face-to-face customer relationship....
Target is blurring the lines between mobile and bricks-and-mortar — a tactic that’s getting customers who use its mobile app to spend more in stores, a Target executive told a conference audience at eTail West 2015. Jamil Ghani, Target’s VP of enterprise strategy, told a...
When contemplating a world in which packages could regularly be delivered by drones, most Americans expect it to happen sooner than later. And most say they’d like to see businesses be able to deliver by drone. A new study from Chicago-based social marketing agency Walker Sands...
Seattle-based casual gaming company Big Fish Software notified customers last week that its billing and online payment systems were infected with malware, according to SC Magazine. According to a letter dated Feb. 11 and sent by Big Fish to affected customers, the company discovered on...
U.S. online retail sales passed $300 billion for the first time in 2014, and averaged 7.7 percent of all U.S. retail sales during the last three months of 2014, the U.S. Commerce Department reported on Tuesday (Feb. 17). The Commerce Department’s estimates, which are based...
Online businesses want to use the Internet to do business globally, but 80 percent of them just aren’t ready. That’s the takeaway from a new survey of business executives by multilingual online marketing agency Oban Digital, Chain Store Age reported. According to the survey of...
Walmart has held onto the dubious honor of being the big retailer that U.S. customers are least satisfied with, according to a new American Customer Satisfaction Index report. The world’s largest retailer dropped three ratings points in this year’s survey to retain the bottom ranking,...
The slow down at the Port of Long Beach wears on. After failing to be the Grinch that stole Christmas, the labor dispute that will not end is now putting Spring 2015 merchandise collections at risk for retailers nationwide. Estimates suggest that the dispute could cost retailers...
Social marketplace app Shopa has closed an $11 million funding round — one of the biggest Series A rounds ever for a U.K.-based startup, according to TechCrunch. The fresh funding comes from Notion Capital and Octopus Investments, who both previously invested in Shopa’s $1.4 million...
