Omnichannel is a buzzword in retail, yet a majority of retailers don’t have anyone heading up the efforts to actually implement the multichannel sales approach, according to a new survey from order management solutions provider Shopatron. The survey, according to Chain Store Age, reported that 71 percent...
Although a growing number of consumers prefer to shop online, a new survey from Retale reported that a majority prefer to return or exchange gifts in-store. In fact, 70 percent of survey participants said they prefer to return or exchange gifts in-store; only 9 percent...
Target’s digital efforts paid off during the 2014 holiday season as the retailer broke its seasonal digital sales record with a 40 percent increase on Black Friday and Cyber Monday from 2013’s numbers, Chain Store Age reported. Target.com’s mobile strategy during the holiday period also...
The month after Christmas was a mixed bag for retailer J.C. Penney. While it reported that its holiday sales were better than expected in December, the company also announced Thursday (Dec. 8) that it would be shutting down 40 stores. The news of the successful...
U.K. supermarket giant Tesco said Thursday (Jan. 8) that it will dump nearly 100 stores, lay off thousands of employees, and possibly sell Dunnhumby, the customer-data subsidiary responsible for the chain’s highly successful loyalty program, The Guardian reported. The dramatic overhaul comes after disappointing holiday...
Fast-casual food chain Panera Bread has now rolled out its “Panera 2.0” upgrade to about 100 of its 1,845 cafes, adding online and mobile ordering and no-wait to-go orders, according to Nation’s Restaurant News. The chain launched the new restaurant format in Boston and Charlotte,...
The number of cyberattacks against retailers has dropped by 50 percent over the last two years, but thieves are getting much more data from a typical attack, according to new data from IBM — and much of it is coming directly through flawed e-commerce websites,...
Apple is currently finishing up work on software for the Apple Watch, which may be available in the U.S. by the end of March, according to Seeking Alpha. Citing reports from 9to5 Mac, the investment site noted that Apple retail chief Angela Ahrendts told Apple...
Circle’s Bitcoin wallet now allows its users to pay in-store with bitcoins using the Circle mobile app, VentureBeat reported on Tuesday (Jan. 6). The caveat: Circle users must have an Android smartphone equipped with an NFC chip, and the retailer must accept Bitcoin and also...
