Retail

Retail
White Castle Launches Beer as Restaurants Enter Grocery Stores
March 30, 2023

As restaurants expand their grocery store offerings, White Castle is doubling down on branded beer. On Thursday (March 30), the quick-service restaurant (QSR) chain announced the launch of its second beer in partnership with Evil Genius Beer Company, dubbed “Main Character Energy,” following a previous...

Retail
SMBs Are 32% Less Likely Than Larger Rivals to Support Mobile Shoppers
March 30, 2023

Small and medium-sized businesses (SMBs) have somewhat of a reputation for being brick-and-mortar centric, but the truth is that many of their customers shop online, and they do so increasingly via mobile. This reinforces the fact that digital innovation is just as key for SMBs...

Retail
H&M Says Tech Investments Helped Sales Climb 12%
March 30, 2023

Clothing retailer H&M saw sales rise in its latest quarter, while also posting a surprise profit. The Swedish fast-fashion chain announced in a Thursday (March 30) earnings release that its sales rose 12% for the three months between December and February. It’s a trend H&M...

Retail
Merchants Say Defeating Checkout Friction Defines Retail’s New Reality
March 30, 2023

Want more loyal customers? Give them a smooth checkout experience and the payment options and shopping features they desire. It’s not rocket science, but it is a science. It’s also an art, as PYMNTS learned speaking with leading retailers for our recent article series, “Merchant...

Retail
RH Expands Upscale Brand as Demand for Home Furnishings Tumbles
March 30, 2023

The market for home furnishings is “likely getting worse before it gets better.” So said RH Chairman and CEO Gary Friedman Wednesday (March 29) during the luxury home furnishings company’s quarterly earnings call. Persistent inflation, record-high interest rates, an underperforming stock market, an unexpected banking crisis and a 45%...

Retail
Retailers Find ‘Value Add’ Memberships Essential to Keep Consumers Spending
March 29, 2023

Inflation is a pressure point, and consumers are pulling back on discretionary spending. And it may be the memberships — specifically the “value add” offered by those memberships — that keep individuals and families spending with a select few retailers. In other words, with the...

Retail
The RealReal Adds Concierge Team and Data Sources for Consignors
March 29, 2023

The RealReal has added resources to help consignors do business on the luxury resale marketplace. The firm has enhanced its consignment service model and added new sources of pricing data, The RealReal said in a Wednesday (March 29) press release. “Between their designated team and...

Retail
Mars, Chewy and Petco Double-Down on Pet Essentials
March 29, 2023

The Amazon and Walmart of pet product retailers — Chewy and Petco  — know that pets are more than just animals to many people — they are companions and family members.  Pet parents are more often than not willing to go to great lengths to...

Retail
Macy’s CEO Jeff Gennette to Retire in February 2024
March 29, 2023

Macy’s Chairman and CEO Jeff Gennette will retire in February 2024. He will be succeeded by Tony Spring, who was Macy’s executive vice president and Bloomingdale’s chairman and CEO and has now been appointed Macy’s president and CEO-elect and a member of the board of...