Retail

Retail
Nike Suit Accuses Lululemon of Patent Infringement
January 31, 2023

Nike is suing Lululemon for patent infringement, the latest court action by the sneaker giant. The suit, filed in federal court Monday (Jan. 30), accuses the Canadian apparel maker of infringing on Nike’s patents with at least four of its footwear offerings, Reuters reported. The...

Retail
Grocers Expand Into Convenience Stores to Drive Sales of Essentials
January 30, 2023

As consumers shift to making smaller, more frequent food purchases, grocers are adjusting accordingly. Specifically, several grocery brands have been turning to convenience retail and other smaller-format models to meet consumers’ last-minute needs without the costs associated with running a full-on supermarket. Most recently, grocery...

Retail
Half of Grocers Are Boosting Their Omnichannel Data Capabilities
January 30, 2023

As grocers invest in their omnichannel offerings, PYMNTS research shows data analytics are a priority. The Context Grocers are looking to unify their capabilities across digital and in-store experiences, and to do this, they need a clear picture of how shoppers behave across different channels....

Retail
Steve Madden to Expand GCC Footprint via Joint Venture
January 30, 2023

Apparel Group and Steve Madden have entered into a joint venture. The Dubai-based retail group has signed an agreement with the U.S. fashion company to expand the brand’s global footprint, according to a Friday (Jan. 27) press release that appeared in Zawya and other news outlets....

Retail
Study Finds More Consumers Now Prefer Pickup to Delivery When Ordering Online
January 30, 2023

The pickup economy — a customer convenience that started as a pandemic precaution — has since found a solidified foothold in cross-channel shopping. The latest PYMNTS/Cybersource collaboration, “The 2023 Global Digital Shopping Index,” notes that in the past year, 26% more consumers across the five...

Retail
Merchant Incentives, Rewards Boost UAE Shopper Satisfaction 11% YOY
January 30, 2023

For the second year in a row, the UAE has topped PYMNTS’ Global Digital Shopping Index. The findings of the 2023 Global Digital Shopping Index, a PYMNTS and Cybersource collaboration, show that consumers in the United Arab Emirates (UAE) — compared to those in the...

Retail
Nearly Half of Consumers Use Smartphones as They Shop in Stores
January 30, 2023

We’re getting out and about more than ever. As detailed in the “2023 Global Digital Shopping Index,” a PYMNTS and Cybersource collaboration, commerce is becoming increasingly omnichannel, and consumers are looking for an improved shopping experience. The report is global in scope, to put it...

Retail
Kroger Sees Brick-and-Mortar Shoppers Supplementing In-Store Experience with Digital Deals
January 30, 2023

Grocers can leverage digital to drive engagement even with grocery customers shopping in stores. In fact, many brick-and-mortar-only customers are turning to digital technologies to improve their shopping experiences, as Barbara Connors, vice president of commercial insights at 84.51°, the marketing insights subsidiary of grocery giant Kroger, observed...

Retail
Petco Brings Together Products and Services in Single Membership Program
January 30, 2023

Petco has brought together its products and services in a single membership program. The Vital Care program now includes products, grooming services and veterinary care. It has two tiers — one free and one paid — and currently has 24 million subscribers, Petco said in...