Retail

Retail
Google’s New Bulk Email Guidelines Incentivize Better Digital B2B Strategies 
March 15, 2024

The digitization of the B2B space, from payments to marketplaces, is well-trodden ground by now. But that doesn’t mean that the increasingly online modus operandi for B2B businesses can’t throw companies a few curveballs every now and then. This, as new updates to Google’s bulk email guidelines,...

Retail
Home Depot Adds Security Measures, Remains Committed to High-Theft Locations
March 15, 2024

Despite rampant retail theft forcing many retailers to close their doors, Home Depot has reportedly reaffirmed its commitment to major U.S. cities such as Detroit, Philadelphia and Oakland, California. The home improvement retailer has been heavily investing in technology to combat the significant increase in organized...

Retail
Amazon Extends Home Goods Lead Over Walmart With Discounts
March 15, 2024

With mega-retailers Amazon and Walmart competing to secure consumers’ loyalty for high-ticket purchases such as furniture, the eCommerce giant is pulling further ahead by the quarter. This trend can be seen in the latest data from the PYMNTS Intelligence “Whole Paycheck Report” series, which estimates...

Retail
Dollar General Reduces Self-Checkout Options to Increase Engagement, Decrease Shrink
March 14, 2024

Dollar General is cutting back on its offering of self-checkout options, saying it is doing so to improve the customer experience and to reduce inventory shrink. This change follows a year in which the retailer saw an increased level of shrink, the company said in a...

Retail
Ulta Beauty Drives Digital Conversion With Improved UX
March 14, 2024

Ulta Beauty is finding that, by improving the consumer experience on its digital platforms, it is able to boost its eCommerce performance. On a call with analysts Thursday (March 14) discussing the beauty retailer’s fourth quarter fiscal 2023 financial results, Ulta Beauty CEO Dave Kimbell spoke...

Retail
Earnings Season Shows Some Momentum for Online Car Platforms
March 14, 2024

Through the past several months, buying a car — used or new — has been, to put it mildly, out of reach. Inflation has run rampant. Loans themselves — where there were loans to be gotten — were expensive. And as detailed here, delinquencies have...

Retail
Dick’s Sporting Goods Converts 65% of Customers to Click-and-Mortar™ Shoppers
March 14, 2024

In an effort to further engage its highest-value customers, Dick’s Sporting Goods is integrating more technology into the in-store experience. The sports retailer shared in a presentation with analysts Thursday (March 14) discussing its fourth-quarter and full-year fiscal 2023 financial results that it is incorporating...

Retail
Online Sales Slip in February as Consumers Return In-Store
March 14, 2024

The latest reading on retail sales data from the Census Bureau showed that overall retail sales were up 0.6% month over month, reversing a 1.1% decline that had been seen in January. And given the fact that the “non-store retailers” line item — generally used as...

Retail
Half of Consumers Consider Ease of Checkout When Shopping Online
March 13, 2024

As retailers, brands and marketplaces alike increasingly invest in easy, intuitive user experiences on their eCommerce channels, consumers are coming back to digital more and more. According to data from the CNBC/NRF Retail Monitor, reported Tuesday (March 12), sales at online retailers and other non-store...