As financial pressures prompt consumers to make difficult decisions about what they can afford when it comes to luxuries such as diamonds, Signet Jewelers is seeing increased demand for assistance and consultation. The retailer, owner of Kay Jewelers, Zales and Jared, shared on a call with analysts Wednesday (March 20) discussing...
The U.S. retail industry may be on the brink of a significant transformation as department store chains Nordstrom and Macy’s consider a shift toward private-equity or hedge-fund ownership. These potential moves could have extensive implications for the retail sector, reshaping the landscape of the industry,...
Businesses looking to keep consumers coming back by offering the most efficient customer experience may want to look to receipt data, at least if financial institutions and FinTechs have anything to say about it. By the Numbers The 2023 PYMNTS Intelligence study “Meeting the Need...
With the wild success of its summer and fall Prime Day events, Amazon is looking to bring in a similar boost in the spring. The company recently announced its Big Spring Sale, running Wednesday through Monday (March 20-25), offering deals on seasonal items including cosmetics,...
Shell is offloading retail locations in a shift to B2B, as across the convenience retail industry, key players are feeling the impacts of ongoing economic challenges. The London-based oil and gas company shared in its recent Shell Energy Transition Strategy 2024 publication that it plans to...
Nordstrom’s founding family is reportedly mounting another effort to take the retailer private. The department store chain is in negotiations with banks on the deal, Reuters reported Tuesday (March 19), citing unnamed sources. In 2017, Nordstrom put together a special committee to consider a buyout deal, discussing...
As direct-to-consumer (D2C) brands look to drive long-term loyalty in the crowded, highly competitive category, johnnie-O is seeing personalized communications keep shoppers engaged over the long term. In an interview with PYMNTS, John Collins, the brand’s CEO, discussed the risk that D2C brands face when they do not...
As DoorDash aims to shift its focus from just restaurant delivery to on-demand fulfillment overall, the aggregator is expanding its beauty selection to drive adoption of its non-consumable offerings. In an interview with PYMNTS, Fuad Hannon, the aggregator’s vice president of new verticals, noted that the...
With many consumers accustomed to the convenience of eCommerce, a significant portion of retail shoppers are engaging exclusively via digital channels, PYMNTS Intelligence finds. By the Numbers The report “Consumer Interest in an Everyday App,” a PYMNTS Intelligence and PayPal collaboration, draws from a survey of more...
