Retail

Retail
Nearly Half of Gen Z Installment Plan Users Leverage These for Groceries
March 03, 2024

Among consumers who pay in installments, PYMNTS Intelligence finds, young shoppers are disproportionately ready to use these options to pay for their groceries. By the Numbers The September 2023 report “Installment Plans Becoming a Key Part of Shopper’s Toolkit,” a PYMNTS Intelligence study done in...

Retail
Oreo Courts a Higher-End Customer as Snacks Put on the Ritz
March 02, 2024

Oreo is getting fancy as snack foods sprinkle in a little bit of affordable luxury to appeal to today’s belt-tightening shoppers. On Monday (March 4), the company will be launching Oreo Thins with tiramisu-flavored crème filling, according the brand’s social channels, marking a more upscale...

Retail
How D2C Brands Can Harness GenAI for Laser-Targeted Searches
March 01, 2024

As direct-to-consumer (D2C) brands look to improve the digital experience to drive conversion, children’s sleepwear brand Bellabu Bear is seeing generative artificial intelligence (AI) open up new avenues to boost sales. In an interview with PYMNTS, Tamara Jarrar, the brand’s founder and CEO, said AI...

Retail
Real-Time Insights Give Brands New Eyes on Inventory in Stores
March 01, 2024

Brands invest significant resources in merchandising, often relying on third-party interventions to ensure proper stocking and presentation of products in stores.  To accomplish this, brand representatives are deployed to stores on scheduled route visits or to conduct checks on available products and rectify any issues....

Retail
Walmart and Amazon’s Retail Tug-of-War Now Focused on AI
March 01, 2024

This week, Amazon increased its investments in artificial intelligence, as the eCommerce giant and rival Walmart adopt new technologies to remain competitive. Amazon’s $1 billion Industrial Innovation Fund is ramping up investments in companies that combine AI and robotics this year to boost efficiency throughout its logistical network, Franziska Bossart, head of the corporate...

Retail
Best Buy Rethinks Its Stores for the Click-and-Mortar™ Shopper
February 29, 2024

With the emergence of omnichannel shopping reshaping consumers’ expectations of brick-and-mortar stores, Best Buy is reconceptualizing its physical spaces. On a call with analysts Thursday (Feb. 29) discussing the consumer electronics retail giant’s fourth-quarter fiscal 2024 earnings results, CEO Corie Barry explained that with consumers no longer solely dependent on stores...

Retail
iPhone Demand in China Falls as Resellers Offer Discounts
February 29, 2024

The iPhone is still apparently a tough sell for Chinese consumers. As Bloomberg News reported Thursday (Feb. 29), resellers in China are marking down the latest version of Apple’s flagship product by as much as $180, a sign of an unusually long period of reduced demand. The...

Retail
Three-Quarters of Retail Customers Expect Omnichannel Coupons
February 28, 2024

As retailers look to secure consumers’ loyalty both online and in stores, PYMNTS Intelligence research finds that digital deals and discounts go a long way toward meeting shoppers’ evolving expectations. By the Numbers The PYMNTS Intelligence study “2024 Global Digital Shopping Index: The Rise of...

Retail
TJX’s Gen Z Momentum Proves Youthful Shoppers’ Hunger for Deals
February 28, 2024

The TJX Companies is seeing young consumers join the mix, suggesting that Generation Z shoppers are looking for bargains. The off-price retail company, parent of TJ Maxx, Marshalls, HomeGoods and others, shared on a call with analysts Wednesday (Feb. 28) discussing its fourth-quarter and full-year...