Karen Webster

NFC? Not Again! More on the Card Industry’s “Betamax”
April 24, 2012

Okay, Nick Holland – I’ve taken the bait. Your NFC media advisory today refuting the notion that NFC isn’t to cards what Betamax was to video was simply too good to pass by. You actually selected the perfect analogy. Here is my argument as to...

Breaking the Groupon Habit, or, Making Merchants Money
April 04, 2012

I was doing some work today on the social commerce application that we’ve been incubating and piloting here at MPD. The application is a SaaS-based toolkit that allow local merchants to capitalize on the online/offline commerce shift that we’ve been talking about for a long...

Friday Five: What Will Keep David Marcus Up at Night?
March 29, 2012

Amazing news out of eBay today with the appointment of David Marcus as the new President of PayPal. As most anyone who has been living on Planet Earth for the last year knows, David is the Founder of Zong, the mobile payments app for gaming...

PayPal “Squared” Yields Triangle – And It’s Blue!
March 15, 2012

So much for first-mover advantage. PayPal Here was unveiled today as not the first, not the second, and by many counts not even the third or even fourth small business solution designed to turn phones into POS terminals. And, based on what I’ve seen and...

Target Looks to K.O. Amazon Price Check
March 15, 2012

The media was abuzz last week over Target’s clever move to combat “showrooming.” Showrooming is the latest word to take up entry into Webster’s dictionary and describes the following phenomenon: consumer with smart phone and Amazon’s Price Check app uses physical store to zap a...

Commentary
Karen Webster’s Do’s and Don’ts for Payments Innovation
March 14, 2012

I had an awesome invitation to participate on a panel this year at BAI on Innovation in Financial Services and was not able to make it at the last minute. The format was a moderated Q&A and the laundry list of questions was focused on...

Commentary
Karen Webster Sizes Up the Rapidly Changing World of Mobile Payments
March 05, 2012

Let’s play a little game after you’ve read all of these recent announcements. “Starting This Summer, the Isis Mobile Wallet Will Be Available to More Than 100 Million U.S. Card Holders” (ISIS announcement with BarclayCard, JPMC, Capital One) “[The Visa and Vodaphone mobile wallet] has...

PayPal Poked at Goldman Sachs
February 20, 2012

The Goldman Sachs technology conference last week in San Fran sure did stir the pot around PayPal and its Point of Sale ambitions. The centerpiece of this criticism is PayPal’s earlier in the year public announcement of its physical point of sale trials with Home...

Retailer/Customer Relationships: What Retail 2012 Can Learn from Retail 1912
February 16, 2012

Mary walks into her favorite store on her way home from lunch with a few friends. Upon entering the store she’s greeted by name by the shopkeeper and asked how she liked her purchases from two weeks ago. She’s also told that more of her...