While ghost kitchens have stuck around since their initial boom in the earlier stages of the pandemic, quick-service restaurant (QSR) brand Nathan’s Famous sees smaller players bowing out. Phil McCann, vice president of marketing at Nathan’s Famous, noted in an interview with PYMNTS — following...
As restaurants look to capture more of consumers’ day-to-day meal occasions, Taco Bell is going after shoppers’ grocery spending, selling meal kits in Walmart stores. The Yum Brands subsidiary announced Thursday (Jan. 4) the launch of meal kits based on its popular Crunchwrap Supreme and...
As major businesses have laid off staff, added new leadership, and otherwise restructured, Jason’s Deli sees the opportunity to pick up new catering customers when the economy recovers. In an interview with PYMNTS, Gracie Prasanson, vice president of sales at the fast-casual chain, which has 250 locations across...
When it comes to QR code menus, consumers are rarely huge fans, and this dislike is more pronounced at independent restaurants. By the Numbers According to the PYMNTS Intelligence and Paytronix study last year, “Digital Divide: Technology, Customer Service and Innovation in the Restaurant Industry,”...
With consumers bracing to reduce their spending at restaurants over the holiday season, Panera Bread is looking to drive continued sales and visits by making its beverage subscription giftable. The fast-casual chain, which has more than 2,100 locations across the U.S. and Canada, announced Tuesday...
Kitchen United has shut down its in-Kroger omnichannel food halls, begging questions about the future of new in-grocery-store restaurants. The food service company, which specializes in ghost kitchens and provided Kroger with in-store multi-brand food halls available both for on-site purchasing and digital ordering, has...
As restaurants look for ways to drive employee satisfaction amid inflation, tips are not the only added payments that operators are leveraging. In an interview with PYMNTS, Chef Ana Castro of New Orleans Mexican restaurant Lengua Madre noted that the eatery has introduced a 4%...
As restaurants increasingly adopt tech features, curbside pickup is proving to be the most common digital offering. By the Numbers Most restaurants now offer curbside pickup. According to a PYMNTS Intelligence study last year, 55% of all restaurants have implemented curbside pickup, and that share...
As the rise of digital ordering has increased the popularity of restaurant takeout, independent restaurants are rethinking their holiday season menus for off-premises optimization. In an interview with PYMNTS, Randy Ramdass, operational manager of HAAM, a plant-based restaurant in Brooklyn, New York, spoke to how...
