For a consumer, the most important deciding factor in picking a place to eat pre-pandemic was pretty simple — which was offering them the best meal they were in the mood to eat at the time. Delivery services were a nice extra, something to be...
Boston’s Petit Robert Bistro, one of the city’s fanciest French restaurants, started 2020 with expectations that were anything but small. Mild winter weather in Boston had led to stronger-than-average performances in January and February, and owner Loic Le Garrec told Karen Webster in a recent conversation that...
Fear is a motivator, and if there’s one thing people are afraid to touch in a post-pandemic world, it’s whatever other people have touched. Like point-of-sale (POS) keypads. That’s how human nature is now accelerating true contactless payments that the industry has longed promised. In...
Approximately 30,000 U.S. restaurants have permanently shuttered operations, and more than 110,000 anticipated closing their doors in April, according to recent estimates from the National Restaurant Association. Fallout from the COVID-19 pandemic is expected to cause roughly $225 billion in lost sales by the end...
Redesigning restaurant layouts and creating a touch-free environment are about to become non-negotiable for quick-service restaurants (QSRs) across America as they prepare to reopen their storefronts. In the latest Order To Eat Tracker, founder and CEO Akash Kapoor of Indian street-food chain Curry Up Now...
Restaurants operators are being met with unprecedented economic fallout from the ongoing COVID-19 pandemic as they have been forced to get by on delivery and pickup order revenues. Full-service restaurants have been especially hard-hit due to closed dining areas and unpreparedness to quickly handle off-premises...
Union Square Hospitality Group founder and CEO Danny Meyer said he doesn’t see reopening the dining rooms of his 19 restaurants located across New York City until after there is a vaccine for the coronavirus. “There is no interest or excitement on my part to...
Regardless of the many strides Americans have made as home cooks in the last two months or so, the data indicates a majority could really go for a restaurant meal. As of the last PYMNTS consumer survey, consumers really miss eating out. Though the desire to...
The restaurant industry has been on a wild ride over the past six weeks, as stay-at-home orders have forcibly shut their doors and sent many scrambling toward digital channels – but successful players like Domino’s are already adapting. “We have taken 60 years’ worth of...
